The Psychology of SalesmanshipAtkinson, William Walker
Science
The Psychology of Salesmanship
Atkinson, William Walker
Selling -- Psychological aspects
high-priced stock for which there was no demand. They held a council,
bought a large number of the cheap hats, and put them on the heads of
all the female street sweepers and scavengers in the town. When the
ladies of fashion went out the next day, they were amazed to see the
very dregs of the city arrayed in headgear like their own. It was not
very long before the result was what might have been expected."
In a previous work of the present writer, the following illustrations
of the effect of psychological suggestion in advertising were used:
The use of the "direct command" as the "ad. men" call it, is very
common. People are positively told to do certain things in these
advertisements. They are told to "take home a cake of Hinky-dink's Soap
tonight; your wife needs it!" And they do it. Or they see a mammoth hand
pointing down at them from a sign, and almost hear the corresponding
mammoth voice as it says (in painted words): "Say you! Smoke Honey-Dope
Cigars; they're the best ever!!!" And, if you manage to reject the
command the first time, you will probably yield at the repeated
suggestion of the same thing being hurled at you at every corner and
high fence, and "Honey-Dope" will be your favorite brand until some
other suggestion catches you. Suggestion by authority and repetition,
remember; that's what does the business for you! They call this the
"Direct Command" in the advertising schools. Then there are some other
subtle forms of suggestion in advertising. You see staring from every
bit of space, on billboard and in newspapers and magazines: "Uwanta
Cracker," or something of that sort--and you usually wind up by
acquiescing. And then you are constantly told that "Babies howl for
Grandma Hankin's Infantile Soother," and then when you hear some baby
howling you think of what you have been told they are howling for, and
then you run and buy a bottle of "Grandma Hankin's." Then you are told
that some cigar is "Generously Liberal" in size and quality; or that
some kind of Cocoa is "Grateful and Refreshing"; or that some brand of
soap is "99.999% Pure"; etc., etc. Only last night I saw a new
one--"Somebody's Whisky is Smooth," and every imbiber in the car was
smacking his lips and thinking about the "smooth" feeling in his mouth
and throat. It _was_ smooth--the idea, not the stuff, I mean. And some
other whiskey man shows a picture of a glass, a bottle, some ice and a
syphon of seltzer, with simply these words: "Oldboy's Highball--That's
all!" All of these things are suggestions, and some of them are very
powerful ones, too, when constantly impressed upon the mind by
repetition. * * * I have known dealers in Spring goods to force the
season by filling their windows with their advance stock. I have seen
hat dealers start up the straw hat season by putting on a straw
themselves, their clerks ditto, and then a few friends. The sprinkling
of "straws" gave a suggestion to the street, and the straw hat season
was opened.
Public-domain text, read in full here on John Shaqi.
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