The alterations at Merriton Towers were certainly a success, from the builder's point of view at any rate. White paint had helped to dispel some of its gloominess, though there were those who said that the whole place was ruined thereby. However, it was certainly an improvement to be able to have windows that opened, and to look into rooms that beckoned you with promises of cozy inglenooks, and plenty of brilliant sunshine. Borkins looked upon these improvements with a censorious eye. He was one of those who believed in "lettin' things be"; to whom innovation is a crime, and modernity nothing short of madness. To him the dignity of the house had gone. But when it came to Nigel installing a new staff of servants, the good Borkins literally threw up his hands and cried aloud in anguish. He did not hold with frilled aprons, any more than he held with women assuming places that were not meant for them. But if the maids annoyed Borkins, his patience reached its breaking point when Merriton--paying a flying visit to town--returned in company with a short, thickset person, who spoke with a harsh, cockney accent, and whom Merriton introduced as his "batman", "Whatever that might be," said Borkins, holding forth to Dimmock, one of the under-grooms. James Collins soon became a necessary part of the household machinery, a little cog in fact upon which the great wheel of tragedy was soon to turn. Within a week he was completely at home in his new surroundings. Collins, in fact, was the perfect "gentleman's servant" and thus he liked always to think himself. Many a word he and Borkins had over their master's likes and dislikes. But invariably Collins won out. While every other servant in the place liked him and trusted him, the sight of his honest, red face and his ginger eyebrows was enough to make Borkins look like a thundercloud. The climax was reached one night in the autumn when the evening papers failed to appear at their appointed time. Collins confronted Borkins with the fact and got snubbed for his pains. "'Ere you," he said--he hadn't much respect for Borkins and made no attempt to hide the fact--"what the dooce 'as become of his lordship's pypers? 'Ave _you_ bin 'avin' a squint at 'em, ole pieface? Jist like your bloomin' cheek!" "Not so much of your impidence, Mr. Collins," retorted Borkins. "When you h'addresses a gentleman try to remember 'ow to speak to 'im. I've 'ad nothink whatever to do with Sir Nigel's evenin' papers, and you know it. If they're late, well, wouldn't it be worth your while to go down to the station and 'ave a gentle word or two with one of the officials there?"