Mr. Macy had all of his fair share of traditional New England thrift.
One of the favorite early anecdotes of "the old man," as his
fellow-workers were prone to call him, and with no small show of
affection, concerned his refusal to permit shades to be placed upon the
gas-jets in the store, saying that he paid for the light and so wanted
the full value for his money. He was skeptical, at the best, about
innovations. Moreover, necessity compelled him to keep close watch upon
the pennies. At one time he reduced the weekly wages of his cash-girls
from two dollars to one-dollar-and-a-half, saying that the war was over
and he could no longer afford to pay war wages. Yet when a courageous
sales-clerk went to him and told him that she could not possibly live
any longer upon her weekly wage of three dollars, he promptly raised it
a dollar, without argument or hesitation. And the following week he
automatically extended the same increase to every other clerk in the
store.
Labor conditions in that day were hard, indeed. The working hours, as I
have already said, were long. In regular times the store hours were from
eight to six, instead of from nine to five-thirty, as today. On busy
days the clerks worked an extra hour, putting the stock in place, while
in the fortnight which preceded Christmas the store was open
evenings--supposedly until ten o'clock, as a matter of fact, often until
long after ten, when the workers were well toward the point of
exhaustion. Other conditions of their labor were slightly better. There
were no seats in the aisles and conversation between the clerks was
punishable by discharge. They might make their personal purchases only
on Friday mornings, between eight and nine o'clock, and they received no
discount whatsoever. In Mr. Macy's day the only discounts ever given
were to the New York Juvenile Asylum in Thirteenth Street nearby, which
was an institution peculiarly close to his heart.
There were no lockers in the early days of the old store. In one of its
upper floors several small rooms were set aside as a crude sort of
cloak-room for the employees. A few nails around the walls sufficed for
their outer wraps but there were never enough of these nails to go
around. One of the clerks was chosen to come early and stay late in
order to supervise these rooms. Inasmuch as there was neither glory nor
remuneration in this task, it was not eagerly sought after.
Public-domain text, read in full here on John Shaqi.
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