Which meant that he was one of the King's own--a pensioner of the late
war. The store executive who first handled this bit of human raw
material possessed a deal of real tact; most of them do. He smiled
gently upon the Britisher.
"After all," he suggested, "you know you don't have to tell your King
that you had to use your two good hands in hard work."
The Englishman saw the point. He laughed, shook hands and went to work.
In six months he was an executive, himself. It's a way that they have at
Macy's. And here is part of the way.
Manual labor is demanded invariably of those who enlist in the special
squad. It has a regular system through which each of its workers must
pass. First he is given the history and development of the store and of
its policies. This work is followed by a week on the receiving platform
and then a good stiff session in the marking-room. The college boy
follows the merchandise along a little further. He proceeds for a while
to sell it--then does the work of a section manager. After which there
come, in logical sequence, the delivery department, the bureau of
investigation, the comptroller's office, the tube system, an intensive
study of the departments of employment and of training. These are not
only studied but written reports are made upon them. After which he
should have a pretty fair idea of the store and the things for which it
stands.
The course is only varied in slight detail for the woman college
graduate. Macy's has naught but the highest regard for the gentler
sex--not alone as its patrons but as members of its staff--yesterday,
today and tomorrow. A woman may not be able to handle heavy cases upon
the receiving platform. But there are other sorts of cases that she may
handle--and frequently with a tact and diplomacy not often shown by the
more oppressed sex. I might cite a hundred instances from within the
store where she has shown both--and initiative as well. But I shall give
only one--where initiative played the largest part. Some few months ago
a young woman who has climbed high in the store organization, to the
important post of buyer of a most important line of muslin wearing
apparel, found herself in France, but a few hours before the steamer
upon which she was booked to sail to the United States was to depart
from Southampton. To take a steamer across the Channel and then catch
her boat was quite out of the question. She did the next best thing. She
hopped on an aëroplane and flew from Paris to London; seemingly in
almost less time than it here takes to tell it. She caught her boat. Her
instructions were to catch the boat. And long since she had acquired the
Macy habit of obeying orders.
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Elsewhere in the archive
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account