Upon this, again, a whole volume might be written--upon the thoroughness
of an organization which really organizes, a training department that
really trains, a system which really systematizes. And all under the
title of a family group--in which affection and tact and understanding
come into play quite as often as discipline and energy and initiative.
VII. The Family at Play
In the business machine of yesterday there were no adjustments for play.
It prided itself upon its efficiency. And in the next breath it
proclaimed that such efficiency left no room whatsoever for such
foolishness as recreation. Today we know much better. We know that
play--healthy, uniform play in a decent amount--is one of the very
finest of tonics for the human frame. And so count it as one of the very
highest factors in our modern schemes of efficiency.
Macy's plays and makes no secret of the fact. On the contrary, it is
intensely proud of its provisions for the welfare of its workers.
Industrial recreation is no mere idle phrase to it. In hard fact no
small portion of the remarkable esprit de corps of the store is due to
its well organized recreational and social service work. In a large
measure this part of the operation of the store corresponds to what the
War and Navy Departments did through their Commissions on Training Camp
Activities during the great war. Bearing in mind our likening Macy's to
an army in an earlier chapter, the parallel now becomes a close one
indeed. Organized recreation promoted better team work in the war; it
now promotes better team work in business. Ergo, it is for the welfare
of Macy's that it shall promote organized recreation beneath its own
roof.
And yet that very phrase, "welfare work," is not often used underneath
that roof. It has the flavor of patronage which is so wholly lacking in
this family of thousands, and so it is thrust forever into the discard.
"The bunch" gets together--you see, you may call the family by almost
any name that pleases you best--various groups are forever assembling at
the Men's Club or the Community Club and making plans for their numerous
activities. And these last cover a surprisingly large range.
Any male employee of the store may join the Macy Men's Club. It is a
wholly self-governing body and, aside from making up the inevitable
deficits that accrue, the store has no paternalistic or direct attitude
whatsoever toward it. The club itself is situated at 156 West
Thirty-fifth Street, just west of the store, but entirely separated from
it. It occupies two floors of an extremely comfortable building. In its
externals it differs very little from any other sort of men's club.
There are a reading room and a smoking room where, toward the close of
the day and well into the evening, its members may relax. And there is a
restaurant serving extremely good meals.
Public-domain text, read in full here on John Shaqi.
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