That sixty-four years of continuous operation have established the commercial success of Macy's should be patent to you by this time. But now that you have known of the present-day family that dwells beneath its roof, you may ask: Has this policy toward its personnel worked out in hard practice? The question is indeed a fair one. To carry it still further, is this machine of modern business humanized and inspired in fact as well as in theory? One cannot help but think of the machine. Machines _are_ hard. Generally they are fabricated in that hardest of all metals--steel. Can steel be warmed and tempered? Can the fact be recognized that the units of the Macy store are human and warm; and not steel and cold? I think so. I imagine that you would have the answer to all these questions if you could talk for a little time with Jimmie Woods, whom we saw, but a short time hence, as a push-cart horse for the early Macy's and who has come today to be the assistant superintendent of the store's delivery department. His new job requires much more push than that old-time one. As a caption-line in a recent issue of _Sparks_ aptly said: "Jimmie Woods delivers the goods." Metaphorically speaking, the house of Macy does the same thing. And at no point more than in its treatment of its human factors. The day was not so very long ago when the life of a salesperson, even in a New York store of the better class, was not a particularly enviable thing. We saw, when we discussed the earlier Macy's, the long hours and the low wages of the rank and file of the organization. These things have changed today--in all department-stores that are worthy of the name. Public opinion was partly responsible for the change. But I think quite as large a factor was the realization that gradually was forced upon the minds of the merchants themselves that the old methods were poor business methods. Macy's knows that today. We have seen the man who came to New York fifteen years ago with eleven dollars and a suitcase come to a high-salaried position with the house today; the retail furniture salesman earning over six thousand dollars a year, the twenty-five buyers at ten thousand a year and upward, as well as those at twenty-five thousand a year and upward. And we know that every one of these men and women have been the product of the Macy organization--from the moment that they began at the very bottom of the ladder. And, lest you still think I befog the question, permit me to add that the minimum weekly wage of the woman employee in Macy's today is $14.00; and the average pay--apart from that of the executives and sub-executives--the men and women who, in the store's own nomenclature, are classed as "specials" and exempted from the time-disc record of their comings and their goings--is $25.00.