Have I now answered your question fairly? If still you wobble and are uncertain, permit me to call your attention to the service records of the store. They speak more eloquently than aught else can of the loyalty and the interest of its workers. Qualities such as these are not generated under bad working practices of any sort. The records tell--and tell accurately, as well as eloquently. A Macy man was recently retired on a pension--the store's list of pensioners runs to a considerable length--after a round half-century of service. Others will soon follow in his footsteps. There are today upon the rolls ninety-two men and women who have been with it for more than twenty-five years. In the delivery department alone there are twenty-three men who have records of twenty years or more; and of these there are three who have been there more than forty years. Three hundred members of the Macy family have records of fifteen years or over, fifteen hundred have been with it upwards of five years and--despite the recent after-the-war difficulties of maintaining labor morale and organization--only about one-quarter of the force have come within the twelvemonth. The labor turnover in Macy's is low indeed--and constantly is growing lower. These figures, it seems to me, are the surest indication that the store's workers are treated fairly. Moreover, they alone show clearly the workings of its announced policy to give its own people every possible opportunity to grow within its ranks. In fact, no man or woman can stand still long at Macy's and continue to hold his or her job. Progress is a very necessary requisite there. And in order that progress may be recognized, steadily and fairly, system comes in once again to stabilize a very natural phase of human development. As the Macy employee shows new capabilities or additional industry, recommendations for increases in his remuneration are made by his department manager to a salary committee, appointed for this sole purpose. Periodically this committee receives a list of all the store folk who have not received an increase for a period of six months. The list is carefully reviewed and, whenever and wherever it can be justified, the pay envelope of the employee is fattened. Macy's is, after all, a very human institution. The machine may be steel-like, but it is not steel. It is flesh and blood and human understanding. I sometimes think of it as a country town, rather than as a family--one of those nice, old-fashioned sorts of country towns, where most of the residents know one another, where there is an efficient governing body and where the community spirit is one of the strongest factors in its progress. Being human it is fallible, being fallible it still has something for which to work; and in fulfilling this obligation of work it is carrying out its destiny. _Tomorrow_ I. In Which Macy's Prepares to Build Anew