The packages, themselves, are detained overnight. The store reserves the
right to make an inspection of them. Such inspection, even when it is
made, rarely ever shows the package to be illicit. It merely is
carelessness. And the thoughtless worker to whom it is returned in the
morning is merely asked not to be careless again, but to make a full and
co-operative use of the facilities which are provided for the comfort,
and the protection, of him and his fellows; which generally is all that
is necessary to be said.
By six the store is practically emptied of its workers. After that hour
any one leaving it must have a pass and be interviewed by the night
superintendent at the single door left open for exit. Night work in the
Macy store is little and far between these days--save possibly in the
Christmas season and even then it is held at a minimum; an astonishing
minimum when one comes to compare it with the Christmas seasons of, say,
a mere twenty years ago. The state law says that aside from that
fortnight of holiday turmoil, the women workers of the store, who are
considerably in the majority, shall not work more than fifty-four hours
or oftener than one night a week and then not later than nine o'clock.
In turn, the store, following the workings of the statute, designates
Thursday as its late employment night. If, because of some emergency, it
wishes to deviate from this, it must have a special permit.
As a matter of fact, however, Macy's anticipates the law; goes far ahead
of it. It finds its women workers not only willing to work the
occasional Thursday night shifts, but, with the practical advantages of
a full dinner furnished without cost and overpay to come into the
reckoning, for the most part extremely anxious. And it reminds the
solicitous legislators up at Albany that it was not a statute that
abolished the pernicious habit of keeping the stores open for business
evenings and late in the evening, but the progressive thought of the
store managers of New York, themselves. These last have yielded little
to the sentimentalists in real looking forward. Theirs have been the
practical problems--not the least of these that of the education of a
shopping public which seemingly had demanded that the big
department-stores of New York should be kept open evenings--some
evenings throughout the entire year--and all evenings in a certain
small and terrible season; and without consideration of the task this
custom imposed upon the patient folk who were serving them. Out of such
lack of consideration, out of such selfishness, if you please, was a
great practical and moral reform in merchandising evolved. Which was, in
itself, no little triumph.
II. Organization in a Modern Store
Public-domain text, read in full here on John Shaqi.
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