Here is a pretty direct indication of the store's attitude towards its
immensely valuable windows--if you do not consider them valuable inquire
the price of the advertising signs in the Herald Square neighborhood. I
asked its advertising manager if, in his opinion, the window space would
not bring better returns if it were devoted to direct selling, instead
of mere indirect selling through display. I had in the back of my mind
some of the great Paris emporiums who think so little of window- and so
much of selling-space that on bright warm days they spread some of their
notions and novelty-counters right out upon the broad sidewalks of the
Boulevards.
"No," said he, "decidedly no. To be able to show one's goods to the
multitudes that pass these windows nearly every hour of the day is an
asset that cannot be overestimated."
This is neither the time nor the place to go into the ethics or the fine
principles of the most recently developed of American
professions--advertising; the salesmanship of goods and of ideas not so
much by the merchandise itself as by the representation of it. Neither
is it the place to review the vast position that the modern department
store has taken in the development of modern advertising of every sort:
Newspapers, magazines, bill-boards, electric signs, other forms of
display as well. There are folk who say that if it were not for the
department-store advertising we should not have had the fully developed
metropolitan newspaper of today; while, on the other hand, some of the
larger merchants are not reluctant in saying that our modern
metropolitan newspapers are the chief causes that have made the
department-store as we know it in New York and other large cities of the
United States possible. Be these things as they may, the fact does
remain, however, solid and indisputable, that the co-operation between
these two groups of interests has been more than profitable to their
patrons, to say nothing of themselves. And not the least of the
contributing causes to such profits is the fundamental honesty of the
advertisements.
Not so very many years ago the measure of integrity in advertising was,
to speak charitably, a variable one. When they talked about them in
print merchants were very likely to become overenthusiastic about their
goods. Modesty was flung to the four winds. Printers' ink seemed to be
taken as an automatic absolution for exaggeration--and oftimes absolute
mis-statement--and, strangely enough, the public appeared to fall in
with the idea. More often than not the merchant "got away with it"--or,
if not, made good with bad grace, in which case the customer was
satisfied. He had to be.
Public-domain text, read in full here on John Shaqi.
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