The Royal Mail: Its Curiosities and RomanceHyde, James Wilson
History
The Royal Mail: Its Curiosities and Romance
Hyde, James Wilson
Postal service -- Great Britain
The postmasters of the United Kingdom are a very large class, numbering
many thousands, and comprising every variety of individual from the
honest country shopkeeper to the highly intelligent men who are placed
in charge of the offices in our principal towns. The former have enough
to do in mastering the various codes of rules under which the many
branches of business are carried on; while the latter, in exercising
discipline over their forces, carrying out changes of administration,
and endeavouring to meet the wishes of a public ever wakeful to their
interests and privileges, are something in their way like petty
sovereigns, of whom it might not inaptly be said, "Uneasy is the head
that wears a crown," though the material emblem itself be wanting.
CHAPTER XXV.
RED TAPE.
The Post-office is no stranger to the taunt that it is swathed from head
to foot in red tape; or, at any rate, that its operations are so
trammelled with routine that no inquiry into irregularities can be made
with anything like due expedition. Such accusations as these often come
from unreflecting persons, or from those whose business operations are
of a small kind, and who have no idea of the methods necessary for
carrying on a huge administration.
An ordinary shopkeeper, for example, has under his own eye the whole
sphere of his daily business; he has a personal knowledge of all
purchases from the wholesale houses, and knows exactly the particulars
of his daily sales; he has, moreover, the behaviour of his servants
constantly under observation with a view to discipline; in fact, he is
ever present in his own business world, the whole scope of which is
within his individual purview. If a person of this class were asked a
question in regard to his affairs, it would probably be in his power to
afford an answer at once; and when he addresses an inquiry to the
Post-office he expects a reply with like rapidity. Not receiving an
answer with the looked-for despatch, as might very likely happen, the
cause would be assumed to be needless routine--otherwise red tape.
Public-domain text, read in full here on John Shaqi.
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