The trail of the swinging lanterns : $b a racy, railroading review of transportation matters, methods and menCopeland, John Morison
History
The trail of the swinging lanterns : $b a racy, railroading review of transportation matters, methods and men
Copeland, John Morison
Railroads -- Canada
A few companies endeavor to arrange the time and transportation which
enables certain city ticket agents to journey over the main line of
their property for educative reasons, but the experienced assistants
are too infrequently included, are seldom sent on an excursion into
outside territory, and never attend a ticket agents’ association
meeting, and yet, the nature of their duties implies ability to
promptly and accurately answer innumerable questions regarding junction
connections, baggage transfer, location of foreign line depots, dining
and sleeping facilities as well as geographical peculiarities. Books
there are that print some of this information, but often the enquirer
departs disappointed without exact details, but to the men who have
been over the ground with eyes open, it is decidedly satisfying to be
able to intelligently submit the facts and note how your statements
carry conviction and impress the recipient. Of all people needing the
experience of travel, the ticketing agent who directs others on their
journeys should be first to possess that advantage.
Dispensing to these gentlemen few promises and religiously observing
those is a strong undercurrent in shaping your course. Unfailing
attention to reservation requests, prompt news of the whereabouts of
specific shipments, and early notification of upward tariff revisals,
&c., &c., are assets that help forge a friendship out of which springs
new business, which a “fourflusher” or thoughtless one is prone to
overlook after his final handshake. “O consistency, thou art a jewel.”
In circles where the weed is so popular, the “eternal cigar” is
good-naturedly accepted only as a lubricant to the wheels of
conversation, but in the name of all that is gloomy and peculiar do
not insult the intelligence of some captain of industry, or “regular
fellow”, by flashing on him the moment you enter The Presence, what
seems like a transparent bribe in the form of a cheroot a few degrees
better than the “Bartender’s Revenge”. Many of them indulge a weakness
for more delicate fragrance at Half a Dollar for three or two. Because
such a contretemps was studiously avoided by the writer several years
ago, a prominent Hamilton, Canada, merchant--then patronizing a
competitor--gave “our route” a dozen cars of eastbound California fruit
and explained why.
Few transportation people are so sinuous and adept as to be “all things
to all men” without “trimming” and loss of self-respect, where one
representative is quite _au fait_ with the powers that be, another will
make indifferent headway, but you may note in your log book that these
observations outline some practices which will retain old acquaintances
and secure a fair measure of new business.
[Illustration: BELLEVILLE’S CONTRIBUTION TO TRANSPORTATION
An exceptional record in this field of endeavor
1. W. B. BAMFORD, District Freight Agent, Canadian Pacific
Railway, Toronto, Ont.
Public-domain text, read in full here on John Shaqi.
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