The _personnel_ question, of course, is one that has to be allowed for throughout. It was in France that this method of discounting dissatisfaction was most in use, but it is in a dialogue printed in the Low Countries, a conversational guide for travellers in seven languages, that the following (an excerpt from the English version) occurs:[95] "My she-friend, is the bed made? is it good?" "Yea, sir; it is a good feather-bed; the sheets be very clean." "Pull off my hosen and warm my bed; draw the curtains and pin them with a pin. My she-friend, kiss me once and I shall sleep the better.... I thank you, fair maiden." The German host was too apt to think that a heavy meal and honesty were all that could be expected from him. The honesty was indeed remarkable; more than one stranger was astonished by the recovery of property mislaid; sent after him, sometimes, before he had discovered his loss and no reward taken; but it was paid for dearly indirectly through the insolence born of virtue in a class that is naturally below the Ten-Commandment standard. The customer was made to feel that the favour was to, not from, him. An exception to this is the experience of Van Buchell, who found German hosts sending hot water up to a traveller's bedroom, if it was noticed he was tired, with herbs in the water, such as camomile, for strengthening the feet; and this even at Frankfurt a/M. in Fair-time as well as elsewhere. But there was no such thing as hastening on, or delaying, a meal-time, or dissatisfaction with the food; the bill must be paid without question, not a farthing abated. And generally, indeed, the help of the law did not seem to avail against the innkeeper. Tourists speak of successful appeals to the law on other points and curse the inns without ceasing, but a successful tourist's lawsuit against his host remains to be found. In Tyrol, in fact, the plaintiff would find the defendant not only on, but controlling, the bench; and in Spain most innkeepers were officers of the "Santa Hermandad," a "Holy Brotherhood" whose forgotten ideal and raison d'être was that of acting as country police, with the result that the complainant would probably be arrested at the next stopping-place on some trumped-up charge. Neither was the local authority of assistance so far as prices were concerned in spite of the latter being fixed by it and posted up; because the local authority was open to bribery, and the innkeeper had known that as long as he had been in business. In short, when the bill came to one hundred per cent too much in Spain, the cheapest way was to pay it.