Bureaucracy -- Fiction; England -- Fiction; Satire; Science fiction
Kitty had lately been returned from the Propaganda Branch to her own,
the Exemption Branch. Being late, she slipped into her place
unostentatiously. Her in-tray contained a mass of files, as yet undealt
with. She began to look through these, with a view to relegating the
less attractive to the bottom of the tray, where they could wait until
she had nothing better to do than to attend to them. To-day there were a
great many letters from the public beginning "Dear Sir, Mr. Wilkinson
said in parliament on Tuesday that families should not be reduced to
destitution through the baby-taxes...." That was so like Mr. Wilkinson
(parliamentary secretary to the Brains Ministry). Whenever he
thoughtlessly dropped these _obiter dicta_, so sweeping, so far removed
from truth, which was almost whenever he spoke, there was trouble. The
guileless public hung on his words, waiting to pick them up and send
them in letters to the Ministry. These letters went to the bottom of the
tray. They usually only needed a stock reply, telling the applicants to
attend their local tribunal. After several of these in succession, Kitty
opened a file which had been minuted down from another branch, M.B. 4.
Attached to it were two sheets of minutes which had passed between
various individuals regarding the case in question; the last minute was
addressed to M.B. 3, and said "Passed to you for information and
necessary action." It was a melancholy tale from an aggrieved citizen
concerning his infant, who was liable to a heavy tax, and who had been
drowned by his aunt while being washed, before he was two hours old, and
the authorities still demanded the payment of the tax. Kitty, who found
the helplessness of M.B. 4 annoying, wrote a curt minute, "Neither
information nor action seems to us necessary," then had to erase it
because it looked rude, and wrote instead, more mildly, "Seen, thank
you. This man appears to be covered by M.B.I. 187, in which case his
taxation is surely quite in order and no action is possible. We see no
reason why we should deal with the case rather than you."
It is difficult always to be quite polite in minutes, cheap satire
costing so little and relieving the feelings, but it can and should be
done; nothing so shows true breeding in a Civil Servant.
Public-domain text, read in full here on John Shaqi.
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