The Ghost in the White House: Some suggestions as to how a hundred million people (who are supposed in a vague, helpless way to haunt the white house) can make themselves felt with a president, how they can back him up, express themselves to him, be expressed by him, and get what they want
John Stuart Mill · en
Loco-mindedness in a Post Office consists in Mr. Burleson's running the
Post Office for one kind of people--the kind of people he has noticed.
There are supposed to be various kinds of people who use a Post Office.
There are the people who write hundreds of letters a day--letters that
are being waited for accurately and by a particular mail--like telegrams.
There are people who sit down with a pen and a piece of paper, stick out
their tongues and chewing on one end of the pen, and slaving away and
sweating ink on the other, scrooge out a letter once in three weeks that
they have put off six months.
I have no grudge against these people, but it seems to me that running a
Post Office exclusively for them as Mr. Burleson does, is a mistake. Even
if they constitute ninety-eight per cent of the people, they only mail
one-tenth of one per cent of the letters. They may not care whether or
not their letters arrive as a matter of course, the way they used to in
our Post Office until a little while ago, as accurately as telegrams in
their first mail in the morning, but probably they would not feel hurt if
they did. But millions of people in business who write scores or hundreds
of letters a day, who find themselves being put off with a Post Office
that is run apparently for people who write two letters a month, are
hurt.
In Northampton, Massachusetts, the letter from New York one used to
receive at breakfast, hangs around a junction somewhere now, waits for a
letter three hundred miles away--a letter from Pittsburgh to catch up to
it, and they both come together sweetly and with Mr. Burleson's smile on
after luncheon at half past two in the afternoon.
I do not deny that from the narrower business point of view of running a
Post Office the way some women would run--or rather used to run a parlor
store--with a bell on the door, there is something to be said for Mr.
Burleson's philosophy. Nor do I deny that a store can be run and run
successfully and rightly on how much of its customer's money it can save
on each purchase.
But the point is that if I go into a store in Northampton and cannot get
the things I want there I go into some other store.
I cannot go out from our Post Office in Northampton and go over and get
what I want at some other Post Office a little further down the street.
When I and people in fifty-three thousand Post Offices, say Aouch! Mr.
Burleson says Pooh!
Business correspondence between Washington and New York which used to be
a twenty-four hour affair is now half a week.
Letters thousands of men in New York used to receive in their offices in
the early morning before interviews began and when they had time to read
letters and to jot an answer to them at the foot of the page, are not
received and placed before them for their answers until the late morning
or early afternoon when they have other things to do and cannot even read
them.
So one's letters wait over a day--a night and a day, or until one gets
back from Chicago.