The Iron Puddler: My Life in the Rolling Mills and What Came of It
John Stuart Mill · en
I approached them with the inborn thought that they must be some sort of
human monsters. The communist books that Comrade Bannerman had given
me taught me to believe that capitalists had no human feelings like
ordinary mortals. I therefore expected to find the mill-boss as cunning
as the fox and ape combined. I supposed that his word would be worthless
as a pledge and would be given only for the purpose of tricking me. His
manners I expected to be rude; he would shout at me and threaten me,
hoping to take away my courage and send me back to my fellows beaten.
What I found, of course, was a self-possessed man, the model of courtesy
and exactness. He differed from us men in one respect. His mind was
complex instead of simplex. That is, he could think on two sides of a
question at the same time. He had so trained his mind by much use of
it that it was as nimble as the hands of a juggler who can keep
several objects tossing in the air at the same time. We men were clumsy
thinkers, and one thing at a time was all we could handle without
fumbling it.
The great manufacturer never showed any emotion. He was never angry,
domineering, sneering or insulting. He kept these emotions under control
because they could do him no good, and because they would give pain to
others. We fellows never hesitated to show how we felt. We would jibe
one another, laugh at a fellow to his chagrin, and when we were angry
bawl each other out unmercifully. For a fellow to smile when he was
angry and not let the other fellow know it, was a trick we had not
learned. That a bloodthirsty, cruel capitalist should be such a graceful
fellow was a shock to me. I saw from the start that the communist
picture of a capitalist as a bristling, snorting hog was the farthest
thing from the truth. The picture was drawn by malice and not from a
desire to tell the truth.
I learned that when Mr. Reid and his fellows gave their word they never
broke it. It was hard to get a promise from them, but once they made a
promise they always fulfilled it. If they said they would meet us at a
certain hour, they were always there on the minute. They were patient,
firm and reasonable, and they always treated us as their equals.
They always gave us the reasons for the stand they took. At first I
doubted their sincerity, but in the end I learned that the reasons they
cited were the true reasons. At first they thought that they would have
to guard themselves against roguery and double-dealing on the part of the
tin workers. This showed that they had had unpleasant experiences. For,
men who knew their business as well as they did must surely have
had some cause for their suspicion. Baseless suspicion is a trait of
ignorant men, and these men were not ignorant. A burnt child dreads the
fire.