A moment of madness, and other stories (vol. 3 of 3)Marryat, Florence
General
A moment of madness, and other stories (vol. 3 of 3)
Marryat, Florence
English fiction -- 19th century; Short stories, English
As a class, they are much what they have ever been; their characters
varying with the authority placed over them. If ignorant, they are
bigoted; if educated, presumptuous; they regard their superiors as
their natural enemies, and not one in fifty of them is to be entirely
trusted. They no longer look upon the house they enter as their home;
they think of it more as a boarding-house which they can vacate at their
convenience, and themselves as birds of passage, here to-day and gone
to-morrow.
To deal with and to control such minds effectually, it needs to show them
that ours is infinitely the superior. If we let them perceive that we
have no means of keeping watch over them except we do it personally, we
lower ourselves to their level, and fail to gain their respect.
Make your servants admire you; make them wonder at the clearness of your
perception, the quickness of your calculations, and the retentiveness of
your memory, and inwardly they will acknowledge themselves the inferior,
and be afraid to disobey.
You will always hear servants speak with admiration of a mistress who has
(to quote their own phraseology) ‘eyes in her back;’ the fact being that
it requires a mind not only educated in the popular sense of the word,
but sharpened by friction with the world, to enable one to _perceive_
without _seeing_; and that is a state to which the lumpish minds of the
mass never attain, and which consequently commands their wonder and
respect.
The ‘excellent housekeeper’ who trots round her kitchen every morning
as a rule, opening each dresser-drawer, and uncovering the soup-tureen
and vegetable-dishes, to see that no ‘perquisites’ are concealed
therein, may occasionally light on a piece of unhallowed fat, but she
loses a hundred-fold what she gains. While she imagines she has made
a great discovery, her servants are laughing in their sleeves at her
simplicity; for they have a hundred opportunities of concealing to
her one of finding, and are doubtless as cunning as herself. And for
such a mistress—for one who is for ever prying and trying to find out
something—the lower classes have the greatest contempt; they will neither
obey nor save for her; they will even go the length of wasting in order
to annoy.
But, by this, I have not the least notion of maintaining that the
members of that community, of whom I said, but a page before, that not
one in fifty is to be trusted, are to be left to do the housekeeping by
themselves.
A lady of my acquaintance, married to an extremely obstinate man, was
asked how she managed to influence him as she did. ‘Because I never let
him know I do it,’ was the reply. ‘I always have my own way, but I make
him think my way is his.’
Something of the same sort of management is necessary with servants. Have
your own way, but make them imagine that your way is theirs. They are
truly but ‘children of a larger growth.’
But, in order to do this, you must prove yourself cleverer than they are.
Public-domain text, read in full here on John Shaqi.
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