Behind the Scenes in a HotelConsumers' League of New York City
History
Behind the Scenes in a Hotel
Consumers' League of New York City
Hotels -- Employees; Women -- Employment -- New York (State)
Extra shifts or watches occur in frequencies of from one watch every
twentieth night to one watch every morning, afternoon or evening. In two
hotels no night watch for the regular chambermaids occurred. A relief
watch of maids was added to the staff to work from 6 to 12 o’clock. In
one of the hotels this was installed as an economy measure. In several
other hotels night watches were made optional and extra pay was received
by a maid for each watch taken. Under this system some maids, in order
to increase their earnings, might overtax their strength. Night watch in
the smaller cities lasted only until 10 o’clock and occurred at less
frequent intervals.
When a girl complains of long hours, the housekeeper usually replies
that there is a nice short day on Sunday. The maids do not take this as
a great consolation, for they regard one full day’s rest in seven as
their right. In all but two hotels in which jobs were held, a straight
seven-day week was worked by all chambermaids. The Sunday hours were
shorter, workers usually leaving at 2 P.M. instead of 4 P.M. In the
other two hotels two days off each month were allowed. These days off
were most irregularly given, however, at the discretion of the
housekeeper. If there was a shortage of maids, there were no days off.
One worker in one of these hotels said she had been there two months and
had worked every day.
In 12 of the 14 hotels[5] in which jobs were obtained as chambermaids
the regular daily shift varied from 6½ hours to 8½ hours, exclusive of
the lunch period. The regular weekly shifts varied from 45½ to 59½
hours. _But the extra shifts make the weekly hours worked by
chambermaids excessively long._ The average number of hours worked
weekly in “extra watches” varied from none to 21.04 hours. The actual
working hours for chambermaids, by which is meant the regular weekly
hours plus the average number of extra hours each week, in the 12
hotels, are as follows:
49.38
50.16
50.75
50.94
52.50
52.50
54.50
56.70
59.27
60.90
66.54
70.03
In no case is a 48-hour week found, and it can be seen that in over half
of the hotels chambermaids worked more than 54 hours.
Footnote 5:
Two hotels have been omitted from the analysis of hours because of
inadequate information on extra shifts.
CHART SHOWING
ACTUAL WEEKLY HOURS WORKED BY A CHAMBERMAID
IN ONE NEW YORK CITY HOTEL
7 AM 8 AM 12 NOON 1 PM 3 PM 4 PM 6 PM 9 PM 10 PM 12
MIDNIGHT
MONDAY == =============== ===============
TUESDAY =============== =============== ============
===================
WEDNESDAY =============== ========================
THURSDAY == =============== ===============
FRIDAY =============== =============== ============
SATURDAY =============== ========================
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