Behind the Scenes in a HotelConsumers' League of New York City
History
Behind the Scenes in a Hotel
Consumers' League of New York City
Hotels -- Employees; Women -- Employment -- New York (State)
Maids who live in a hotel go out little unless they are very young.
After working hours they lie on their beds and sleep or gossip. When
they do leave the hotel it is either to go to mass or to find some
exciting form of amusement. The younger girls made “dates” casually with
guests and other men to go to the movies and Coney Island. Girls who are
more backward had often been nowhere outside the hotel, except to
church. A Danish girl, who was working in a large New York City hotel,
said she knew no one in New York City and had not been anywhere except
to go to church with another maid one Sunday and she wouldn’t go there
again because they all laughed at her when she took off her hat. She
said she was too tired to go to the movies at night because these night
watches were “fierce”—she was just tired all the time. She worked in one
of the hotels which had an extra watch every day. Another worker, a
young Polish bathmaid, complained, “I am too tired to ever go home and
see my people any more at night. I used to go every other night and I
get awful lonesome for them now, but I just can’t get cleaned up and
dress.” This girl was sixteen and had been working as a bathmaid for
three months. Another young bathmaid said, “I am too tired to ever go to
dances. I just want to rest at night. I can’t stand it anyway, it’s too
hard.”
Dining Room, Kitchen and Pantry Departments
[Sidenote: Waitresses’ Hours]
The work of the waitress in a hotel reaches its peak at meal hours and
slackens between times. For this reason waitresses work “broken shifts.”
The daily and weekly hours of the waitresses interviewed were not as
unstandardized or as excessive in length as hours for chambermaids. They
worked a six-day week in all cases. But the distribution of hours of
work in broken shifts caused great inconvenience to the workers. Those
who lived in were apathetic but those who lived out and wished to return
home after hours of work complained bitterly. If the worker lives any
distance from the hotel it is impossible for her to change her clothes
twice, allow time for street car ride, and return to work in the rest
period allowed between the morning and the evening shift. There is,
besides, the expense of extra carfare to be considered.
In one New York City hotel, according to a woman worker’s statement, she
reported for work at 11 A.M. and worked till 4 P.M. She then left her
station for 1½ hours’ rest and returned at 5.30 to work until 9 P.M. She
ate her meals and changed her clothes upon her own time. She complained
that she could not go home in the afternoon because she lived too far
away to change to street clothes twice and allow for car rides. The
hotel had a rest room where she stayed for the 1½-hour rest period. “Of
course,” she said, “it is wasted time.” She worked no overtime, but the
work was heavy during the hours in which she worked so that she was
often too tired and nervous to eat her meals.
Public-domain text, read in full here on John Shaqi.
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