Public opinion; Public relations; Publicity; Social psychology
There is not even any one name by which the new profession is
characterized by others. To some the public relations counsel is known
by the term “propagandist.” Others still call him press agent or
publicity man. Writing even within the last few years, John L. Given,
the author of an excellent textbook on journalism, does not mention the
public relations counsel. He limits his reference to the old-time press
agent. Many organizations simply do not bother about an individual name
and assign to an existing officer the duties of the public relations
counsel. One bank’s vice-president is its recognized public relations
counsel. Some dismiss the subject or condemn the entire profession
generally and all its members individually.
Slight examination into the grounds for this disapproval readily
reveals that it is based on nothing more substantial than vague
impressions.
Indeed, it is probably true that the very men who are themselves
engaged in the profession are as little ready or able to define their
work as is the general public itself. Undoubtedly this is due, in
some measure, to the fact that the profession is a new one. Much more
important than that, however, is the fact that most human activities
are based on experience rather than analysis.
Judge Cardozo of the Court of Appeals of the State of New York finds
the same absence of functional definition in the judicial mind. “The
work of deciding cases,” he says, “goes on every day in hundreds of
courts throughout the land. Any judge, one might suppose, would find
it easy to describe the process which he had followed a thousand times
and more. Nothing could be farther from the truth. Let some intelligent
layman ask him to explain. He will not go very far before taking refuge
in the excuse that the language of craftsmen is unintelligible to those
untutored in the craft. Such an excuse may cover with a semblance
of respectability an otherwise ignominious retreat. It will hardly
serve to still the prick of curiosity and conscience. In moments of
introspection, when there is no longer a necessity of putting off with
a show of wisdom the uninitiated interlocutor, the troublesome problem
will recur and press for a solution: What is it that I do when I decide
a case?”[1]
From my own records and from current history still fresh in the public
mind, I have selected a few instances which only in a limited measure
give some idea of the variety of the public relations counsel’s work
and of the type of problem which he attempts to solve.
Public-domain text, read in full here on John Shaqi.
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