Public opinion; Public relations; Publicity; Social psychology
When the United States was made up of small social units with common
traditions and a small geographic and social area, it was comparatively
simple for the proponent of a point of view to address his public
directly. If he represented a social or a political idea, he could, at
no very great expense and with no very great difficulty in the early
Eighteenth Century, cover New England with his pamphlets. He could
arouse the thirteen colonies with his journals and brochures. That was
because the heritage of these groups made them sensitive to the same
stimuli. One man, remarks Mr. Lippmann, then was able single-handed to
crystallize the common will of his country in his day and generation.
To-day the greatest superman as yet developed by humanity could not
accomplish the same result with the United States.
Populations have increased. In this country geographical areas have
increased. Heterogeneity has also increased. A group living in any
given area is now extremely likely to have no common ancestry, no
common tradition, as such, and no cohesive intelligence. All these
elements make it necessary to-day for the proponent of a point of view
to engage an expert to represent him before society, an expert who
must know how to reach groups totally dissimilar as to ideals, customs
and even language. It is this necessity which has resulted in the
development of the counsel on public relations.
Now it must be understood that the proponent of a point of view,
whether acting alone or under the guidance of a public relations
counsel, must utilize existing avenues of approach. Modern conditions
are such that it is not feasible to build up independent organs.
Innovators and innovations cannot create their own channels of
communication. They must for a great part work through the existing
daily press, the existing magazine, the existing lecture circuit,
existing advertising mediums, the existing motion picture channels
and other means for the communication of ideas. The public relations
counsel, on behalf of the groups he represents, must reach majorities
and minorities through their respective approaches.
If the public relations counsel can succeed in presenting ideas and
facts to the public in spite of the heterogeneity of society, in
spite of the vast psychological and geographic problems, in spite of
the difficulties, monetary and otherwise, of reaching and influencing
populations numbering millions--if he can succeed in overcoming
these difficulties by a skillful understanding of the situation, his
profession is socially valuable.
Public-domain text, read in full here on John Shaqi.
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