Public opinion; Public relations; Publicity; Social psychology
Absolute homogeneity, resulting in a dead level of uniformity in public
and individual reaction, is undesirable. On the other hand, agreement
on broad social purposes is essential to progress. Agreement on broad
industrial purposes may be equally desirable. Without such agreement,
without unified purposes, there can be no progress and the unit must
fall. The men who were most effective in stimulating national morale
during the war never lost sight of these underlying needs, whether they
stimulated a whole nation to ration itself voluntarily and give up the
eating of sugar, or whether they stimulated knitting and Red Cross
activities and voluntary contributions to funds.
Three ways are cited by Mr. Lippmann to obtain cohesive force among
the special and local interests which make up national and social
units. The public relations counsel avails himself only of the third.
The first method which is described is that of “patronage and pork.”
This is very largely the method relied upon by certain legislative
bodies to-day to maintain cohesive force. As an instance of this, the
investigations of the methods used in connection with the bills to
secure the building of local post offices or the dredging of harbors or
rivers seem to point out that a representative from one community will
promise reciprocal support to the member from another community, if he
in turn will act favorably on another item. This method intensifies
the feeling that all are working together, even though they may not be
working for the highest interests of the country. Similarly the chief
executive of a city may institute certain measures to placate school
teachers. He will expect the school teachers to support him on some
other project at some other period.
The second method named by Mr. Lippmann[24] is “government by terror
and obedience.”
The third method is “government based on such a highly developed system
of information, analysis and self-consciousness that ‘the knowledge
of national circumstances and reasons of state’ is evident to all
men. The autocratic system is in decay. The voluntary system is in
its very earliest development and so, in calculating the prospects
of associations among large groups of people, a league of nations,
industrial government, or a federal union of states, the degree to
which the material for a common consciousness exists determines how
far coöperation will depend upon force, or upon the milder alternative
to force, which is patronage and privilege. The secret of great state
builders, like Alexander Hamilton, is that they know how to calculate
these principles.”
Public-domain text, read in full here on John Shaqi.
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