Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
Not every shipper is doing a business of sufficient volume to warrant
the employment of a man to devote his entire time to this question,
but, in the organization of every business doing even a small amount
of shipping, there should be one man who will make a study of traffic
matters. He need not have an intimate knowledge of the entire subject
of traffic affairs, but he should be posted on all questions that have
a bearing on the shipment of the goods of his house. When no regular
traffic manager is employed, the duties of the position fall on the
shipping clerk; he is the logical man to make a study of the subject.
Considered from the standpoint of his knowledge of shipping
requirements, classifications, manner of packing, and the application
of special rates, a man who has had experience in the freight
department of a railroad makes the most successful traffic manager.
Such a man may not be fitted to organize and handle the work of the
shipping department but, in a concern large enough to require the
services of a traffic manager, there will be work enough to warrant the
employment of an assistant to look after this branch of the work.
THE SHIPPING CLERK
In this discussion of the organization of the shipping department, the
shipping clerk will be considered as assuming the duties of traffic
manager, as well as those that usually pertain to his position. He will
be at the head and have full charge of the department, keeping such
records as may be called for by the business.
It is the duty of the shipping clerk to see that all goods are shipped
promptly, packed and described to secure the most favorable rates, and
properly routed. He must have a checking system that will enable him
to locate errors and to know that all goods called for by an order
have been shipped. He will be assisted by such packers, checkers, and
porters as may be required to handle the work.
The packers will receive the goods called for by an order from the
stock men, and will pack them properly. They will check all goods
packed against the order. In this, they will be assisted by checkers,
who check the goods received on the shipping floor and again when
they are packed. Discrepancies must be reported at once and adjusted
immediately.
In some concerns, the shipping clerk is also the stock clerk, in which
case he has charge of the actual filling of the orders. He is assisted
by stock men, who select the goods and assemble the orders under his
direction.
Like the head of any other department, the shipping clerk should have
full control of his department. No other person in the organization
should be permitted to make shipments. Concerns have been found in
which it was the custom for different employes to ship small articles
without the knowledge of the shipping clerk. Invariably, this leads
to mistakes and results in blame being wrongfully placed on the
shoulders of the shipping clerk. And even greater damage is done in the
disruption of the organization.
Public-domain text, read in full here on John Shaqi.
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