Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
A good memory is very necessary, for the papers that have been filed
must be found when wanted. Letters signed by an individual may be filed
with the correspondence of his firm. When the manager calls for "that
letter from Whitcomb," it is embarrassing to ask him with what firm Mr.
Whitcomb is connected; still more so to keep the manager waiting while
an index is consulted.
A comprehensive index is necessary, of course, and the efficient file
clerk will be fortified against all possible contingencies with proper
indexes, but a memory which will permit of ignoring indexes, except in
special cases, is a valuable asset. It may be stated as a rule that
it should not be necessary to refer to special indexes to locate the
letters of a regular correspondent.
Accuracy is another very necessary qualification. Accuracy is a
habit--the habit of first finding the right way to do a thing, and
then doing it that way every time. The habit of doing a thing the same
way every time is very important in filing. If the rule is to file all
correspondence in the name of the firm from whom it is received, no
matter by whom signed, it is very essential that all letters from the
firm be filed in exactly the same way--not a part of them in the name
of the individual.
Accuracy is necessary also in placing letters in the files. Letters
that belong in the _Be_ division of the index must be filed there--not
in the _Ba_ division; letters intended for folder _No. 19_ are to all
intents lost, if placed in _No. 91_.
To be able to read confusing chirography is a talent that is much
appreciated in more than one line of endeavor; it is especially
valuable to the file clerk. The signatures of many men are notoriously
difficult to read, and large numbers of such signatures come to the
filing division of every concern having an extensive correspondence.
Spelling might seem to be an accomplishment not absolutely essential to
the equipment of a file clerk, but the ability to spell correctly is
very helpful. It is a great help in indexing. Especially when a finely
subdivided index is used, correct spelling is necessary to determine
the division under which a paper should be filed.
Speed is an absolute requirement. When the manager wants a letter, he
wants it at once. When the day's mail reaches the filing division,
it must be filed as quickly as possible. Some one may call for a
letter within an hour after it reaches the files, and to find it in
the unfiled correspondence means inevitable delay. Nowhere is prompt
service more thoroughly appreciated than in the filing division.
Public-domain text, read in full here on John Shaqi.
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