"There is something in what you say, Mr. Bulder. But with trading stamp
competition every one is offering merely trading stamps. There is no
particular difference between them, and one offers no material advantage
over another. But advertising is different. You yourself admit that, and
appreciate the benefits of advertising, for in your own printed
matter"--and here he held some of it up--"you advise the merchant to
advertise the trading stamp proposition, 'thus'"--he quoted from a
folder--"'tying up the prestige of the Garter trading stamps with the
local merchant's own store.'
"Now, while in trading stamps there is no apparent difference, with
advertising one can express one's personality and character, which
trading stamps never do. There are so many ways in which one may
advertise: newspapers, billboards, booklets, form letters, street car
signs; and you can make your advertising such that it will be better
than your competitors'. But trading stamps are trading stamps and
nothing more. The story of advertising is as varied as language itself.
With advertising you can vary the appeal so that it always has a
freshness which trading stamps must soon lose."
Bulder was plainly perturbed.
"I claim," he said heavily, "just the _same_ distinction, that _same_
personality--why, the very _dress_ of our trading stamps is an
advertisement, just as is the design on those Kleen-Kut tools I see
displayed there. They are well-known, they are recognized by the
trademark, and that is their individuality. Our trading stamp has the
_same_ individuality--it has our peculiar design and trademark."
"I am unconvinced," said Fellows, shaking his head with finality. "Your
arguments sound excellent, but the fact remains that once a dealer takes
on trading stamps it is difficult for him to get rid of them. People
come in and ask for the stamps--"
"Good night!" I thought. Bulder was quick to respond.
"Of _course_ they come and ask for the stamps. And if we offer these
stamps to other dealers, and then people come to Mr. Black and _ask_
him for them, and find he doesn't have them, won't that _hurt_ Mr.
Black? Won't they say that Mr. Black isn't as _progressive_ as other
people? If the people _demand_ trading stamps, it is up to Mr. Black to
give them, for, if he is not progressive enough to do so, he will
_drive_ them to some other store."
"I take strong exception to your words," said Fellows evenly. "I don't
appreciate your slur on the 'progressiveness' of my--of Mr. Black."
"I _beg_ Mr. Black's pardon. I spoke hastily. But you must admit, Mr.
Black, that the unreasonableness of your friend _is_ exasperating."
Fellows ignored the last remark. Apparently to no one, he mused:
Public-domain text, read in full here on John Shaqi.
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