It is the opinion of a very large class that all difficulties can
be removed by the application of the golden rule. No belief is more
widespread than this. But it rests wholly on the assumption that the
relation between employer and employee is a personal one, and presupposes
that if this personal relationship could be made an ideal one the
question would settle itself. In so far as the connection between
mistress and maid is a personal one, the golden rule is sufficient, but
other factors are involved in the problem. The golden rule may be ever
so perfectly observed, but that fact does not eliminate the competition
of other industries where the golden rule may be observed with equal
conscientiousness, nor does it remove the distasteful competition of
American born employees with foreigners and negroes; it does not overcome
the preference for city life or the love of personal independence; it
is not always able to substitute intelligence, capability, interest,
and economy for ignorance, inefficiency, indifference, and waste; the
observance of the golden rule by the employer is not a guarantee that
it will always be followed by the employee. For moral difficulties,
moral remedies must be applied, but they will not always operate where
the maladies are in their nature economic, social, and educational. The
golden rule is a poultice that will relieve an inflammation but will not
remove the cause of the evil—a tonic that will invigorate the system but
which cannot be substituted for surgical treatment.
Another class of persons believes that the application of intelligence as
well as of ethical principles is what is required of the employer. This
position is best expressed by the correspondent of a leading journal who
says: “The capable housekeeper is quite satisfied with the performance
of her own domestic duties. If a true woman performs her whole duty,
that which lies within her sphere of action, this everlasting cry of
reform in domestic service would cease and in its place there would rise
a more satisfied race of human beings.” But intelligence, capability,
and the observance of all ethical principles must, like the golden rule,
encounter the question of free Sundays and evenings after six o’clock,
as well as that of the regularity of working hours and the possibility
of promotion found in other occupations. No system ever has been or
ever can be found that will enable a housekeeper to conduct a household
satisfactorily on the instinct or the inspiration theory, to substitute
sentiment for educated intelligence and for a knowledge of economic
conditions outside of the individual home. The ostrich is said to cover
its head in the sand and imagine that it is safe from capture; as well
may the individual employer say, “I have settled the question for myself;
it is sufficient and I am satisfied.”
Public-domain text, read in full here on John Shaqi.
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