Essays: Scientific, Political, & Speculative; Vol. 3 of 3: Library Edition (1891), Containing Seven Essays not before Republished, and Various other Additions.Spencer, Herbert
Philosophy
Essays: Scientific, Political, & Speculative; Vol. 3 of 3: Library Edition (1891), Containing Seven Essays not before Republished, and Various other Additions.
Spencer, Herbert
Philosophy; Political science; Science
conviction that he has made a specially-advantageous purchase, when
he has really paid the full price for every yard. A still more subtle
trick has been described to us by one who himself made use of it, when
engaged in one of these wholesale-houses—a trick so successful that he
was often sent for to sell to customers who could be induced to buy
by none other of the assistants, and who ever afterwards would buy
only of him. His policy was to seem extremely simple and honest, and,
during the first few purchases, to exhibit his honesty by pointing
out defects in the things he was selling; and then, having gained the
customer’s confidence, he proceeded to pass off upon him inferior
goods at superior prices. These are a few out of the various manœuvres
in constant practice. Of course there is a running accompaniment of
falsehoods, uttered as well as acted. It is expected of the assistant
that he will say whatever is needed to effect a sale. “Any fool can
sell what is wanted,” said a master in reproaching a shopman for not
having persuaded a customer to buy something quite unlike that which
he asked {118} for. And the unscrupulous mendacity thus required by
employers, and encouraged by example, grows to a height of depravity
that has been described to us in words too strong to be repeated.
Our informant was obliged to relinquish his position in one of these
establishments, because he could not lower himself to the required
depth of degradation. “You don’t lie as though you believe what you
say,” observed one of his fellow-assistants. And this was uttered as a
reproach!
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