Guide to Hotel HousekeepingPalmer, Mary E. (Mary Elizabeth)
General
Guide to Hotel Housekeeping
Palmer, Mary E. (Mary Elizabeth)
Home economics; Hotels
There are only two classes in a hotel among its employes; one class is
quite perfect and pure as angels, while the others are black sheep and
altogether unspeakable. There is no transition, no intermediate links,
no shading of light or dark. A hotel employe is either good or bad, and
this rigid rule applies not only to moral character, but intellectual
excellence also is measured by the same standard. In a large hotel of,
say 250 employes, everybody seems to know everybody and everything about
everybody. Everybody knows that he is watched, and gossip, both in the
best and worst sense of the word, rules supreme. Gossip is, in fact,
public opinion, with all its good and all its bad features. Still, the
result is that no one can afford to lose caste, and everybody behaves as
well as he can. The private life of hotel employes is almost blameless.
The great evils of society do not exist; now and then a black sheep gets
in, but his or her life soon becomes a burden, everybody knows what has
happened and the employes, being on a whole so blameless, are all the
more merciless on the sinners, whether their sins are great or small.
What most impresses one in hotels is the loyalty among employes. No one
tells them what to do or what to say, or what not to say, or what not to
do, yet you will observe that one who professes to be your friend will
not say unfriendly things behind your back. This condition is noticeable
among those of inferior rank, as well as among managers, stewards,
clerks and housekeepers. As a rule, one table in the main dining room is
reserved for the officers, clerks, stewards, cashiers, bookkeepers,
checkers, stenographers and housekeepers. Most of them have been taught
a few rules of life wisdom by their seniors. At any rate, few of them
are seen with their elbows on the table. They are observant enough of
social forms to eat pie with a fork, and their teaspoon is always in the
saucer; they eat slowly and take time to triturate. There is always one
"wit" to make one sorry when the meal is ended. Many hotel employes
possess intellectual powers to a great degree. Many clerks are college
graduates. The housekeeper is not, as some have said usually a member of
the broken down aristocracy, some one who has seen better days, whose
duty it is to walk through the halls with a "persimmon" countenance, in
search of the evildoer; never was a statement more false. Hotels employ
a house detective to look after its morals. A housekeeper is more apt to
be an assistant, who has been promoted to the very responsible position
of housekeeper.
_Relationship Between Housekeeper and Women Patrons._
Public-domain text, read in full here on John Shaqi.
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