Guide to Hotel HousekeepingPalmer, Mary E. (Mary Elizabeth)
General
Guide to Hotel Housekeeping
Palmer, Mary E. (Mary Elizabeth)
Home economics; Hotels
If a maid is neat and clean in appearance and does her work well--these
qualities cover a multitude of sins. From the standpoint of many
housekeepers, too much curiosity and gossiping are the chiefest and
quickest causes--next to the neglect of work--for a maid's dismissal. A
housekeeper is usually disliked by the maids that do not want to do
their work, just as a stepmother is hated by some stepchildren,
regardless of her kindness and her consideration for their welfare.
Employes in any business prefer to take their orders from the person
that pays them their money. For this, they are not to be blamed; but if
the proprietor or the proprietor's wife wishes to retain the services of
a good housekeeper, and be relieved of the trying ordeal of training the
help, he or she will not encourage tattling from the housekeeper's
inferiors.
THE HOTEL PROPRIETOR'S WIFE.
Implicit confidence should exist between the housekeeper and the
proprietor's wife. This does not mean that the proprietor's wife should
take the housekeeper automobile riding. Any proprietor's wife that
enters into such a degree of intimacy with any of her husband's employes
distinctly displays the hallmarks of plebeanism. The writer does not
want to become an iconoclast, but she believes that all business should
be conducted on a business basis. There must be an unwavering loyalty to
the interests mutually represented, at all times and under all
circumstances.
The proprietor's wife that goes to the help's dining-room or to the
laundry, presumably to press a skirt or a shirt-waist, but in reality to
see what she can see and to hear what she can hear, is disloyal to the
management. She will always have poured into her ears stories that will
annoy her and keep her worried. There are maids in a hotel always ready
to "keep the pot boiling." Such a proprietor's wife not only encourages
malicious slander and tattling, but she will soon be asking questions of
the inferior help about the housekeeper's management. Soon the
inferiors will be giving the orders instead of the housekeeper, and the
discipline will be spoiled. Besides, the proprietor's wife will be told
imaginary wrongs, and exaggerated stories concerning some maid employed
in the hotel, which will necessitate the maid's discharge. Whether the
story is real or imaginary, the proprietor's wife is not benefited by
the stories she has heard. She should ask herself: Is this loyalty?
Isn't it unmistakably the earmark of commonality?
Public-domain text, read in full here on John Shaqi.
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