Guide to Hotel HousekeepingPalmer, Mary E. (Mary Elizabeth)
General
Guide to Hotel Housekeeping
Palmer, Mary E. (Mary Elizabeth)
Home economics; Hotels
No housekeeper will object to taking orders from the proprietor's wife.
The progressive housekeeper is always polite to her employer's wife,
though not to the extent of being deceitful. The housekeeper must bear
in mind that what is of vital importance to the proprietor of a hotel is
of equal importance to the proprietor's wife. The housekeeper tries to
work in harmony with them both, which means success of the highest
order. To do this, the housekeeper must retain her dignity, often under
the most exasperating circumstances. The proprietor's wife is privileged
to frequent any part of the hotel she may choose to, but how must a
housekeeper feel to see her conversing in the most familiar tones with
the waitresses and the chambermaids, and to know that she is listening
to malicious slander of the lowest kind. A housekeeper can have no
control over the employes where the discipline is thus ruined, or where
there is so much unpleasantness arising from unwise interference over
trifles, by the proprietor's wife, or from officious meddling by the
families of the prominent stockholders.
_Tact Can Not be Taught._
"Bumping up against" the proprietor and proprietor's wife or family is
one of the most perplexing problems that the housekeeper has to solve.
The ability to combat with such a problem can not be imparted by
teaching. It has to exist in the housekeeper herself, in the peculiar,
individual bent of her nature. No amount of preaching and teaching can
ever endow a housekeeper with the ever ready wit characteristic of the
"Irish tongue."
The savory reply, "O, Mrs. B., you are a dream of loveliness!" would be
sweet to some ears while to others it would be a "harsh discord." It is
impossible to teach which ear would or would not be the receptive one.
Any attempt on the part of the housekeeper to work up these qualities,
"by rule" would only be a failure Even the "Golden Rule" fails sometimes
to bring about desired results. The better plan, perhaps, for the
housekeeper to adopt is to live her own life, and not try to imitate
others. If she tries to be great, she will be nothing; if she tries to
be plain, simple, and good, she may be great.
CHARACTER IN THE HOTEL BUSINESS.
There is no royal road to success for the hotel clerk, steward, manager,
or housekeeper. The hotel business is peculiar in many respects; it
teaches conspicuously the great importance of character.
There is no ingenious system that the housekeeper may adopt to insure
her success. Getting into trouble or keeping out of it is largely a
matter of luck, influenced by the kind of help that she is able to
secure. But, first and last, her success depends on her character--her
own energy, industry, intelligence, and moral worth.
ROOM INSPECTION.
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account