Higher Education and Business StandardsHotchkiss, Willard E. (Willard Eugene)
Philosophy
Higher Education and Business Standards
Hotchkiss, Willard E. (Willard Eugene)
Business education; Business ethics
The term "executive" in large and highly organized concerns is likely
to mean the head of a department. A large proportion of the department
heads now in business are men of purely empirical training. Their
horizon is likely to be limited and to center too much in the
departmental viewpoint. They may perhaps be able to see the whole
business, but if they do, they will probably see it exclusively from
the inside. There is frequently nothing in their business experience
that has made them think of the great forces at work in society at
large. As the bulk of business has been organized in the past, there
has been no department in which, automatically and in the regular
course of business, a view looking outward is brought to bear. If it
came at all, it was reflected back from the larger relations and the
larger social contacts of the head of the business. Many general
executives have been promoted from the position of head of department
at a period in life when their habits of thought had become
crystallized, and it was not natural that they should entirely change
those habits with the change in their responsibilities.
Besides, the economics of competition and a strong group sentiment
among business men have tended to make them resist social influences
which might react upon the policies of their own business. Superficial
conclusions drawn from such experiments as those of Pullman and of
Patterson, to which reference has been made, have seemed to justify
such resistance and have fortified men in the belief that business and
response to social influence should be kept separate in water-tight
compartments.
More recently men have been coming to understand the fundamental
defects in the Pullman and the original Cash Register plans and have
come to realize that even a separate welfare department may be
successfully incorporated in a business, if only certain fundamental
policies are followed in its management. Still more significant is the
view looking-outward and the consequent harmonizing of social and
business motives, which is coming in the ordinary development of
business policies as a result of their more fundamental analysis.
Perhaps the greatest step toward a fuller consideration of facts on the
outside is taken, when a business creates a separate department of
employment. It is hard to see how the head of an employment department
can have the largest measure of success if he sees only the facts on
the inside. A comprehensive application of scientific method to
problems of employment leads a long way into analysis of the social
facts affecting the people who are employed.
Public-domain text, read in full here on John Shaqi.
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