House property & its management : $b Some papers on the methods of management introduced by Miss Octavia Hill and adapted to modern conditionsHill, Octavia
History
House property & its management : $b Some papers on the methods of management introduced by Miss Octavia Hill and adapted to modern conditions
Hill, Octavia
Housing -- England -- London; Landlord and tenant -- England -- London; Working class -- Dwellings; Working class -- England -- London
All these things were put in order, but no new appliances of any kind
were added, as we had determined that our tenants should wait for these
until they had proved themselves capable of taking care of them. A
regular sum is set aside for repairs, and this is equally divided
between the three houses; if any of it remains, after breakage and
damage have been repaired, at the end of the quarter, each tenant
decides in turn in what way the surplus shall be spent, so as to add to
the comfort of the house. This plan has worked admirably; the loss from
carelessness has decreased to an amazing extent, and the lodgers prize
the little comforts which they have waited for, and seem in a measure to
have earned by their care, much more than those bought with more lavish
expenditure. The bad debts during the whole time the plan has been in
operation have only amounted to £2 11s. 3d. Extreme punctuality and
diligence in collecting rents, and a strict determination that they
shall be paid regularly, have accomplished this; as a proof of which it
is curious to observe that £1 3s. 3d. of the bad debts accumulated
during two months that I was away in the country. I have tried to
remember, when it seemed hardest, that the fulfilment of their duties
was the best education for the tenants in every way. It has given them a
dignity and glad feeling of honourable behaviour which has much more
than compensated for the apparent harshness of the rule.
Nothing has impressed me more than the people’s perception of an
underlying current of sympathy through all dealings that have seemed
harsh. Somehow, love and care have made themselves felt. It is also
wonderful that they should prize as they do the evenness of the law that
is over them. They are accustomed to alternate violence of passion and
toleration of vice. They expected a greater toleration, ignorant
indulgence and frequent almsgiving; but in spite of this have recognized
as a blessing a rule which is very strict, but the demands of which they
know, and a government which is true in word and deed. The plan of
substituting a lady for a resident landlady of the same class as her
tenants is not wholly gain. The lady will probably have subtler sympathy
and clearer comprehension of their needs, but she cannot give the same
minute supervision that a resident landlady can. Unhappily, the
advantage of such a change is, however, at present unquestionable. The
influence of the majority of the lower class of people who sublet to the
poor is almost wholly injurious. That tenants should be given up to the
dominion of those whose word is given and broken almost as a matter of
course, whose habits and standards are very low, whose passions are
violent, who have neither large hope nor clear sight, nor even sympathy,
is very sad. It seems to me that a greater power is in the hands of
landlords and landladies than of schoolteachers—power either of life or
death, physical or spiritual. It is not an unimportant question who
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