To take advantage of their conscious or
voluntary imitation, workpeople must be
provided with examples which appeal to them
as admirable and inspire the wish to emulate
them. A common application of this principle
is seen in the choice of department heads,
foremen, and other bosses. Invariably these
win promotion by industry, skill, and efficiency
greater than that displayed by their fellows,
or by all-round mastery of their trades which
enable them to show their less efficient mates
how any and all operations should be conducted.
This focusing of attention upon individuals
worthy of imitation has been carried much
farther by various companies. Through their
``house organs''--weekly or monthly papers
published primarily for circulation within the
organization--they make record of every
incident reflecting unusual skill, initiative, or
personal power in an individual member of
the organization.
<p 36>
A big order closed, a difficult contract
secured, a complex or delicate operation performed
in less than the usual time, a new personal
record in production, the invention of
an unproved method or machine--whatever
the achievement, it is described and glorified,
its author praised and held up for emulation.
This, indeed, is one of the methods by which
the larger sales organizations have obtained
remarkable results.
_Graphically told, the story of an important
sale with the salesman's picture alongside makes
double use of the instinct of imitation. It
suggests forcibly that every man in the field can
duplicate the achievement and tells how he can
do it_.
Frequently, examples of initiative and efficiency
are borrowed from outside organizations.
``Carrying a message to Garcia'' has
long been a business synonym for immediate
and effective execution of orders. One big
company, employing thousands of mechanics
and developing all its executives and skilled
experts from boys and men within the or-
<p 37>
ganization, has printed in its house organ
studies of all the great American and English
inventors from Stephenson and Fulton to
Edison and Westinghouse. These histories
emphasize the facts that these men were self-
taught and bench-trained, and that their
achievements can be imitated by every intelligent
mechanic in the organization.
_In teaching and learning by imitation certain
modifying facts are to be kept constantly in mind.
We tend to imitate everything which catches our
attention, but certain things appeal more powerfully
than others_.
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account