The acts of those whom I admire are particularly
contagious, but I remain indifferent
to the acts of those who are uninteresting.
Acts showing a skill to which I aspire are
immediately imitated, while acts representing
stages of development from which I have escaped
are less likely to be imitated. We imitate
the acts of hearty, jovial individuals more
than the acts of others. This point cannot
be pressed too far since a surly and selfish
individual often seems to corrupt a whole
<p 38>
group. Also it is not always the acts which
I admire that are imitated. If I am frequently
with a lame person, I am in danger
of acquiring a limp; one who stutters is
clearly injurious to my freedom of speech;
round-shouldered friends may at first cause
me to straighten up, but soon I am in danger
of a droop.
That imitation is merely something to be
avoided by teachers, employers, and foremen
is an idea soon banished when the importance
and complexity of the process is comprehended.
In teaching we find precept inferior
to example wherever the latter is possible.
Particularly in teaching all sorts of
acts of skill the imitation of perfect models
is the first resort. In business, however,
insufficient consideration has been given to the
possibilities of imitation in increasing human
efficiency.
_In the preparation of this article representative
business men who had been especially successful
in dealing with employees were asked
the following questions_:--
<p 39>
In increasing the efficiency of your employees
do you utilize imitation by
(1) placing efficient workmen where they
may be imitated by the less efficient?
(2) having the men visit highly efficient
establishments?
(3) bringing to the attention of your men
the lives of successful men and the work of
successful houses?
(4) bringing frequently to the attention of
the men model methods of work?
(5) Have you observed any pronounced
instance of increase or decrease in the work
of a department due to imitation?
The men interviewed took a decided interest
in the subject, and their answers
contained much of general value. Some admitted
that they had never made any conscious
effort to utilize imitation as implied
in the first four questions. Many others
had made particular use of one or more of
the methods. A few of the firms interviewed
had employed all four methods with entire
satisfaction.
<p 40>
The following is a fair representative of
the answers. It is the response of a very
successful general manager of a railroad:--
``I beg to give you below the answer to
the questions which you have asked:--
``1. The superintendent and foremen in
our shops are the most efficient we can find.
They are imitated, and thus influence the less
efficient.
``2. We have the heads of our departments
visit other shops to see how they are progressing
in the same line. If they notice anything
that is better than what we have as to the
output of work, we imitate it by following
their methods.
Public-domain text, read in full here on John Shaqi.
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