In competition between members of the
<p 61>
same department or between departments the
danger of jealousy and enmity seems to be so
real that the greatest caution has to be
observed in managing the contests. When
such caution is exercised, the results are
ordinarily reported upon favorably.
As to encouraging competition with departments
of rival establishments, the diversity
of business makes general statements un-
illuminating. Even where such a course is
possible, some managers reject the practice
as unwise. They believe that it is not best
to recognize other houses or to consider them
in this particular. A few firms report that
they are able to stimulate their men successfully
in this way, even though the conditions for
such a contest are difficult to handle. Of those
who utilize competition a few houses employ
no handicaps to put their men on the same
level and make success equally possible to all.
_The principle of handicaps is so manifestly
fair that organizers of contests can hardly afford
to neglect this essential to the widest interest and
participation in the competition_.
<p 62>
If the little man in a country territory
doesn't feel that he has a fighting chance to
equal or surpass the man in the big agency,
he makes no attempt to qualify. And the
purpose of every contest, of course, is to get
every man into the game.
Touching monetary rewards for the winners,
there is practical unanimity of opinion.
The winner should receive a prize in cash or
its equivalent. Usually the effort is to distribute
the prizes so that all who excel their
average records receive compensation and
recognition for the additional work. In many
instances unusual increases in sales or output
are rewarded by a higher rate of compensation.
_That success in contests should influence
promotion was generally agreed. The knowledge
and energy shown are indications of capacity to
occupy a better position_.
The contest merely reveals such capacity;
the promotion might well follow as part of the
prize for the winner or winners.
Public commendation of winners in com-
<p 63>
petitions is held by many firms to be bad
policy. There is fear that such commendation
might render the participant conceited
and unfit for further usefulness. A majority
of firms, however, give the widest possible
publicity to such commendation. This, indeed,
is the reward most generally used and
apparently most keenly desired by employees.
Reproduction of photographs of the winners
in the house organ with an account of their
achievements is the commonest acknowledgment
of their success, though posting the
names of the winners in various parts of the
establishment is the method employed by
smaller houses.
_Many important houses use competition as
part of their regular equipment for handling
and energizing men_.
Public-domain text, read in full here on John Shaqi.
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