Industrial Progress and Human EconomicsHartness, James
General
Industrial Progress and Human Economics
Hartness, James
Industrial efficiency; Personnel management
On one hand we see the ill effects of a routine repetition where
there has been an overdose of repetition--one that has gone beyond
the beneficial point--and on the other hand, we find that the
greatest achievements in the sciences and professions have been
wrought by those who have concentrated in a way that has given
them a higher development. Unfortunately in many of the
industries, the development of machinery has gone forward with the
sole end in view of dollars and cents, disregarding the effect on
the worker.
This is to be found in some of the industries in which originally
there was an opportunity for the worker to have a keen interest in
his work. Mention is made of this situation as it comes about with
certain stages of development of the manufacturing processes. It
is unfortunate and something that the engineers and managers
should endeavor to eliminate.
We have very few of such industries in Vermont; they can broadly
be classed as undesirable industries. The fact that there are such
industries should not in itself drive us from the scheme of
working by which men specialize. We should, however, see to it
that the degree of repetition of operation goes only to the
beneficial extent. Our greatest trouble in Vermont has been the
wasteful scattering of each man's energies over a variety of
tasks.
Competition with the outer world makes it absolutely necessary
that we use our energies in the most effective manner; that most
effective manner is the one by which through repetition and
experience we acquire skill and ability. The important matter to
decide is the degree to which we can specialize. This degree
varies with the work and the individual. To an alert and active
mentality routine work becomes drudgery, while to the opposite
type, mental work is annoying. In an industry, men gradually fit
in with the most suitable work. Each man's job should be one that
is best for him.
Nothing has been said thus far regarding the invention of new
forms of articles to manufacture, or of new methods of machinery
for manufacturing articles. These elements and many others are
necessary in order to complete a successful plant, but the
fundamentals embraced in a statement regarding the habit-action of
man represented by special ability and skill acquired by
experience, and the habit-action of the group acquired in the same
way, constitutes a measure in determining the way at ninety per
cent of the cross roads in industrial progress. Anyone undertaking
the creation of a new organization or the management of a going
concern must grasp these facts.
Public-domain text, read in full here on John Shaqi.
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