If even two persons are going to work together for a common purpose,
they will do better if they "organize" for it. The more clearly
they define their purpose, their policy and methods, and the
responsibilities and functions each is to assume;--the more they will
gain in efficiency by avoiding friction, lost motion, and the deadening
mental effect of misunderstandings and questionings. As the number
engaged increases, the advantages of organization increase, until when
many are engaged organization becomes a necessity. And no matter what
the purpose, from building a cathedral to robbing a bank--in conducting
a school, office, hospital, or factory--the success of the affair will
depend largely on the efficiency of its organization and the extent to
which all concerned understand its purpose, its policy and methods, and
the responsibilities and functions of all engaged.
Organization is of course the responsibility of the governing head.
The more attention and skill he shows here, the less he will need give
to all the varied requirements of his position. Our present interest in
organization lies in such a sketch as will show its framework, and thus
enable us to analyze such of its psychological elements as affect the
question of handling the men who compose it.
_The Framework._--No matter how large the number of men brought
together for any purpose, proper organization groups them into
divisions and subdivisions in accordance with the nature of their
work. This grouping is continued until in each case the smallest
subdivision contains no more individuals than one man can control in
that particular work through direct personal contact and supervision.
A chief, or leader, is put in charge of each division and subdivision.
He transmits instructions from higher authority, and is held personally
responsible for the control, work, discipline and efficiency of
everyone under him. Thus organization lines everyone up in his own
place, gives him a definite part to play under a prescribed chief, and
thus enables the whole body to function smoothly like a machine in
exact response to the policies and control of the governing head.
In military organization, no matter how large the army, the will of
its high command quickly passes from superior to subordinate until in
the end it has reached the squad leaders and they have transmitted it
to the men in ranks. The whole vast machine may thus move uniformly,
accurately responsive to the master mind. So in any large business;
department heads, superintendents, foremen and subforemen furnish the
line of control from the head to all his men no matter how numerous or
how far removed. These subordinates represent his policies, his will,
and his spirit. How important that they understand them clearly and
execute them fairly and efficiently.
Public-domain text, read in full here on John Shaqi.
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