It is impossible for one mind to encompass all the details of a large
undertaking, and furthermore too much attention to detail crowds out
the possibility of vision and future planning. Hence the necessity for
organization and for delegating to subordinate leaders the authority
and initiative of the chief. For this reason we say that the big man
as an executive is he who picks good subordinates, develops them
into his responsible and responsive agents, and then gives them wide
initiative. And as army officers must be trained for their positions
and particularly in the art of handling men, so these subordinate
leaders must be so schooled as to assure to the chief that policies
and instructions are being carried out properly, and that the men are
being handled to the best advantage.
_Psychological Elements._--The chief thus finds in the organization of
his undertaking a machine with which he is to work out his purpose. And
this machine, in all its component parts, is built up of live sentient
human beings, capable of splendid work if properly handled. Maximum
results depend therefore on the chief's understanding of human nature,
and on his applying this understanding to the practical management of
the undertaking. Thus the psychological elements assume importance.
The wise chief therefore clearly defines his purpose, and his policies
and methods for accomplishing it. He provides regulations which define
the responsibilities and functions of the various members of the
organization, and sees to it that all understand and observe them. As
the affair progresses he keeps the requirements of organization ever in
mind, makes frequent changes in personnel and methods as developments
require, and continually watches the working of the psychological
elements which make his organization a going concern. This means to
see that all are observing the requirements of _subordination_ and
_command_; that there is intelligent _teamwork_; and above all that
there exists throughout the whole organization a fine spirit of
_discipline_ and _morale_. All these important elements lie directly
in the hands of his subordinate leaders, who are responsible under him
for their existence and proper use throughout the organization. These
leaders must therefore know how to handle their positions so as to
develop and maintain these important elements in their subordinates.
This introduces the last and most important of the elements,
_leadership_, which must be understood by all subordinate leaders. The
importance of maintaining all these elements so vital to the success
of an organization explains why his qualifications for leadership are
so carefully considered in determining a subordinate's fitness for his
position, and why his training in leadership may be necessary.
Public-domain text, read in full here on John Shaqi.
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