_Subordination_ means that everyone shall continually recognize the
fact that each individual in his own office has his own particular
responsibilities and privileges, and that these must be observed by all
both above and below him. Particularly must each superior take pains
always to recognize the rights and responsibilities of his subordinates
and to give full play to their powers in the proper exercise of the
functions of their grades. If the superintendent saw a man going wrong
he would properly correct the foreman, not the man himself; if he
was so fortunate as to see something praiseworthy he would commend
the foreman, or at least be sure that the foreman was present and
shared the praise. This makes the men realize that the foreman is
held responsible for their work, good or bad, that he is really their
leader, thus strengthening his authority over them. It also shows the
foreman that superior authority recognized him as the boss and holds
him responsible for results, thus developing his initiative, his
legitimate pride of office, and his keen interest in the performance of
his men.
While for the sake of this psychological effect these minor corrections
and commendations are thus made in the presence of the men involved, if
the foreman needs serious correction for mistaken policy, slackness,
poor judgment, anything which corrected in the hearing of his men would
necessarily lower their respect for him, he should be corrected in
private and given the opportunity to win the added respect of his men
by appearing to make the correction on his own initiative. Where the
subordinate does not respond to these methods, he is lacking in the
essentials of teamwork and leadership and not up to his job.
To prevent friction, the function of each of these steps in
subordination from the chief down to his men in the ranks should be
well defined, and thoroughly understood by all members of the entire
force. And as these steps form the quick, sure means of transmitting
the will of the chief to his men, so in the ideal case they would be
the equally sure means of transmitting to the chief the sentiment,
opinions, and suggestions of his men. In any case these steps form the
rungs of the ladder by which any man may aspire to climb to advancement
in the organization, and there should be an ever present atmosphere of
encouragement for every man who will strive to fit himself to do the
work of the man next above him. Such an atmosphere frees in the man
the instincts of ambition and construction and thus promotes interest,
inventiveness and constructive criticism and suggestion.
Public-domain text, read in full here on John Shaqi.
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