_Put Yourself in His Place._--If you want to put something over
with a man you may take an ax or a hammer and drive it into him--in
which case you leave him sore and rebellious--or by putting yourself
mentally in his place you may so express yourself as to win his
cheerful acquiescence--even if, as may often happen, he does not end by
thinking he originated the idea himself. The latter method is called
being tactful--and compared to the former gets tenfold results, not
to mention adding to the joy of life for all concerned. In presenting
an idea by this method you give your attention to the form and manner
in which you present it, rather than concentrate all your thought on
the idea alone, let him take it as he will. It requires only a bit of
consideration of what are the probable feelings and thoughts of the
other, a realization of his point of view and how you would feel in his
place. The leader who has won his promotion from below has an advantage
in having experienced the point of view of his men. Yet he often throws
it away and exhibits a case of swollen head by bellowing his "Hey you!"
in absolute disregard of the outraged feelings which he must know this
always engenders.
It is so much more efficient to be reasonably tactful--to be
considerate. To do it one may sacrifice a bit of vainglory, may not
appear to himself and his fellows as such a lord of creation, but he
will get better results, make life more worth living for all, and win
for himself a place in the estimation of others which may well return
him tenfold of advantage in some future contingency. It is never
the really big man whose arrogance hurts the feelings of the less
fortunate or forbids him to show respect and consideration to each
man who does well his appointed task in no matter what capacity. This
arrogance is found rather in the toad who is trying to make others
think he is an ox--and the humbler a man's station the more likely he
is to recognize a toad when he meets one, and the more pain it causes
him to have to bow to its bovine pretensions.
Public-domain text, read in full here on John Shaqi.
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