To illustrate the value of knowing why, imagine two men each for a
different day carrying buckets of water from a stream to dump into a
tank on a near hilltop. One knows that every drop of this water is
precious for the necessary irrigation of a garden he can see beyond the
hill; the other has no idea why the water is carried--someone may be
trying to dry up the stream for all he knows. Not only would the former
carry more water, but he would take more pleasure in his work and be
trying to invent some means for increasing the amount transported; and
when night came he would be far less tired. This illustrates a truth
which applies to all human activities, and it is the leader's job to
take advantage of it for the good effect it will have on his men and on
the work to be accomplished.
In starting any new work, new undertaking, or new policy, the one most
efficient thing to do is to assemble the whole group of men concerned
and explain to them what you and they together are going to try to
do; how they are organized for it, and the part each is to take; and
finally such a picture of the whole to be accomplished as may serve as
an inspiration, or at least appeal to their reason. Do not let it ever
be said of your men that they are working in ignorance of what they are
trying to do, and thus debarred from putting intelligent interest and
co-operation into their respective parts.
_Relationship Between Leader and Men._--The relationship which
should exist between the leader and his men is a difficult thing to
explain accurately. It depends largely on the leader's personality,
and accordingly each must work this out for himself. This is almost
always a matter of difficulty and embarrassment for beginners, who
are apt to go to an unhappy extreme either in surrounding themselves
with an atmosphere of isolation and autocracy or in showing too much
familiarity and even frivolity. Let them first remember that the leader
is not an autocrat or dictator, but the foremost of his companions.
This position puts responsibility and authority in his hands, and a
certain restraint on the perfect freedom of his relations with the
others. He may still be called by his first name in perfect good
fellowship; may be even affectionately nick-named; may and should
be in relations of mutual and absolutely impartial friendship and
confidence with his men; yet there must remain in reserve a something
of superiority and true dignity which they recognize and which makes
it natural for them to respect him and obey his instructions. He may
be intimate, but must not be familiar. He should be courteous and
thoughtful for their interests, but must never be patronizing.
Public-domain text, read in full here on John Shaqi.
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