_Proprietorship and Self-Expression._--Other strong instincts which
the leader should take advantage of are those of proprietorship and
of self-expression. To get the full benefit of his instinct to do
his work well, the man should be made to feel that he has a personal
interest in this job that he is doing, and that in actually doing it
he is using his own skill, resourcefulness and inventiveness. So the
leader watches for the chance, and drops a remark to show that he
sees how well the man has done some step he has taken, and no harm if
others overhear the remark! The leader is equally careful to speak of
it as Smith's job, to praise the way _Smith_ handled it, to commend the
excellent condition of Smith's tools, and thus by rewarding Smith's
little success and making it appear to be the result of his individual
work on his own job with _his own machine_ or tools, he encourages in
all the feeling that each is doing his own work in his own way and will
get credit accordingly.
It is also well to remember that these same constructive instincts in
the men have another meaning for you as their leader. They will cause
the men to resent it when they find themselves doing useless work,
wasting energy and even approaching failure as a result of your poor
judgment, hesitation in making decisions, and blundering through lack
of forethought. This makes you see the necessity for knowing your job,
and carefully preparing yourself to handle its details.
_Knowing the Purpose of Work._--Human nature demands that before men
can put their best efforts into work they must know the object of it.
Purpose is the big guiding motive in all life, and we are so made
that we seek for the purpose in all our efforts, and finding it and
believing in it, we naturally give it our best endeavors. It is stated
that one of the three greatest faults in handling labor to-day is the
fact that the men do not know what they are doing, or why. Yet it is
plain that a man must have some interest in his task before he can put
much heart or intelligence into it. It is quite possible in assigning
a task to make sure that the man understands the object of it, what
part it is and its importance in the general work of the team. Then
no matter how prosaic this part may be, as the man works he may build
a mental picture of the completed whole, see his part fitting into
it, and employ his constructive instincts in making his part perfect.
Meanwhile, the necessity of thus clearly defining the object of the
work to the man reacts advantageously on the leader. It requires him
to have a clear conception of this object, and thus enables him to hew
truer to the line in carrying on the work.
Public-domain text, read in full here on John Shaqi.
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