The leader may often appeal to this instinct to increase
accomplishment. It helps explain the advantage of letting the men
know what they are doing as they work, and especially of letting them
know from time to time what they have accomplished toward the general
result. This is the reason that the posting of progress charts does so
much to arouse interest in factory and shop work, and is another reason
for including the workman in a knowledge of the general progress of the
whole organization.
Everyone is supposed to have some underlying purpose, some goal in
life--as Bishop Brent says, "even the loafer may be supposed to have
the purpose to live as easily as possible." But we do not have to await
the satisfaction of having attained this distant goal. We get more
satisfaction en route from the successful completion of each of the
small steps that bring us a bit nearer the goal, and count that day
good in which we have taken one. So the leader may encourage the faith
and assure the continued efforts of his subordinates by showing them
from time to time where they have made successful progress toward the
desired end.
_Indifference and Discouragement_ are the natural enemies of this
instinct for accomplishment, which may invade our minds and prevent the
operation of this instinct. They come from failure, or what seems like
failure when long-continued efforts show no results; and from getting
stale through the constant repetition of the same task, without variety
or the stimulation of new ideas. The leader must combat these enemies
by introducing other thoughts to replace them. He must encourage the
discouraged and interest those who are bored. He may often stimulate
interest in even monotonous work by commenting on the perfection of its
execution and the amount of its daily output. It is possible to relieve
the monotony of long hours at the same tedious machine by letting two
men alternate tasks, if it can be done without offending the instinct
of proprietorship which makes a man resent having another touch "his
machine." Here is the leader's chance for ingenuity--he knows what is
needed, it is up to him to supply it. Learning other jobs in fitting
himself for promotion, brief opportunities for supervising the work of
others, getting better acquainted with the general work of the whole
outfit--are possible suggestions.
_Justice and Fairness._--Justice and fairness are generally considered
the first essentials for handling men successfully, and yet how often
we see leaders who give them no consideration. Human nature demands
fair play, and gives its best response only in that atmosphere. No
matter what our religious beliefs, we have to recognize that our best
advances in civilization and community living have been based on the
philosophy of life taught by the Son of the carpenter of Nazareth; a
philosophy which recognizes how the natural impulses of mankind react
to fair dealing and decent treatment.
Public-domain text, read in full here on John Shaqi.
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