English servants in nowise resemble the servants of other countries. The
status of everyone of them is definitely fixed; I feel sure it appears
somewhere in that unwritten constitution of England about which one
hears and reads so much. They seem to be a class apart, a caste. Their
outlines are defined with the most absolute exactitude. They never merge
or melt or even temporarily fade into other and different outlines. They
are what they are, and they know it and accept it. About them has grown
up a conventional manner of treating them, of thinking about them, and
alluding to them. It isn’t exactly a cruel manner. It is the manner to
which I have referred; one from which every personal, sympathetic,
genial quality has been carefully eliminated; one in which the necessary
words are reduced to their simplest, most direct and unadorned minimum.
“Good” English servants not only do not mind this, they are used to it
and expect it. The part they play in life includes being verbally kicked
for so much a year. It is because of the greater prevalence in the East
of English butlers and footmen, I am sometimes inclined to believe, that
one more often hears the “correct” tone in speaking to a servant in New
York and Boston, than one does in the cities of the West.
But there are other ways of making servants “know their place” of which
we in the West are by no means guiltless. One woman of my acquaintance
invariably refuses to engage a maid who possesses that all but
indispensable appurtenance known as a “gentleman friend.” Another, for
some cryptic reason, never allows a servant to take a trunk upstairs.
All trunks must be unpacked and repacked downstairs. I don’t know why;
neither do they. It is merely one of her edicts, and it has contributed
not a little to the local “servant problem.”
Public-domain text, read in full here on John Shaqi.
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