Another economic difficulty lies in the fact that so much of the
service is largely personal in character, and that, therefore,
payments are regulated by personal feelings and not by a recognized
standard of payment. The result of this is the obnoxious system of
fees--a system difficult to be done away with as long as employees
expect to receive them. Fees could be abolished by the action of
the employers, but as long as they prefer to have their employees
paid by other persons--a practice that would be tolerated by no
other class of employers--the initiative will not come from them.
Fees could be abolished by the action of the individuals disposed
to give them, but so long as men selfishly believe that money ought
to purchase privileges that are not rights, the initiative will not
come from them. Fees could be abolished by the concerted action of
employees, but so long as they are ignorant of economic principles
and indifferent to the social results of the system, the initiative
will not come from them. But one of the hopeful signs of the times is
the recent statement that in Paris waiters are coming to appreciate
the fact that fees ultimately must mean smaller wages, since
employers not only refuse to pay their employees but demand a certain
percentage of the fees received. The movement among the waiters to
refuse fees and to insist on wages paid by employers is full of
promise.
What, then, are the conditions under which improvement in domestic
service is possible?
First of all must come that attitude of mind that is willing
to recognize not only the impossibility of separating domestic
service from other parts of the household life, but still more the
impossibility of separating the economic conditions within the
household from the economic conditions without, a willingness to
give up _a priori_ reasoning in regard to domestic employments and
to study the historical and economic development of the household.
All superficial treatment of the question must fail of securing the
desired results, and all treatment must be superficial that does not
rest on the solid basis of economic history and theory.
Granted, then, the existence of economic conditions in the household,
the method of procedure is the same as in all other fields of action.
In medicine the first step is to diagnose the case; in law, to take
evidence; in mathematics, to state the problem; in science, to
marshal the facts. No set of _a priori_ principles can be assumed in
the household with the expectation that the household will conform
to them. Investigation to-day stands at the door of every entrance
into a new field and bars the way to any attempt to force a passage
without its aid. The household has been slow to accept the inexorable
fact that it must demolish its Chinese wall of exclusion and throw
open its facts to investigation, but this is the inevitable end.
Public-domain text, read in full here on John Shaqi.
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