The Age of Big Business: A Chronicle of the Captains of IndustryHendrick, Burton Jesse
History
The Age of Big Business: A Chronicle of the Captains of Industry
Hendrick, Burton Jesse
Big business -- United States -- History; Industries -- United States -- History
the varied experiences of life, domestic, social, and commercial. There
are residences in New York City that have private branch exchanges, like
a bank or a newspaper office. Hostesses are more and more falling into
the habit of telephoning invitations for dinner and other diversions.
Many people find telephone conversations more convenient than personal
interviews, and it is every day displacing the stenographer and the
traveling salesman.
Perhaps the most noteworthy achievement of the telephone is its
transformation of country life. In Europe, rural telephones are almost
unknown, while in the United States one-third of all our telephone
stations are in country districts. The farmer no longer depends upon
the mails; like the city man, he telephones. This instrument is thus the
greatest civilizing force we have, for civilization is very largely a
matter of intercommunication. Indeed, the telephone and other similar
agencies, such as the parcel post, the rural free delivery, better
roads, and the automobile, are rapidly transforming rural life in this
country. In several regions, especially in the Mississippi Valley, a
farmer who has no telephone is in a class by himself, like one who
has no mowing-machine. Thus the latest returns from Iowa, taken by the
census as far back as 1907, showed that seventy-three per cent of all
the farms--160,000 out of 220,000--had telephones and the proportion is
unquestionably greater now. Every other farmhouse from the Atlantic to
the Pacific contains at least one instrument. These statistics clearly
show that the telephone has removed half the terrors and isolation of
rural life. Many a lonely farmer's wife or daughter, on the approach of
a suspicious-looking character, has rushed to the telephone and called
up the neighbors, so that now tramps notoriously avoid houses that
shelter the protecting wires. In remote sections, insanity, especially
among women, is frequently the result of loneliness, a calamity which
the telephone is doing much to mitigate.
In the United States today there is one telephone to every nine persons.
This achievement represents American invention, genius, industrial
organization, and business enterprise at their best. The story of
American business contains many chapters and episodes which Americans
would willingly forget. But the American Telephone and Telegraph Company
represents an industry which has made not a single "swollen fortune,"
whose largest stockholder is the wife of Alexander Graham Bell, the
inventor (a woman who, being totally deaf, has never talked over the
telephone); which has not corrupted legislatures or courts; which has
steadily decreased the prices of its products as business and profits
have increased; which has never issued watered stock or declared
fictitious dividends; and which has always manifested a high sense of
responsibility in its dealings with the public.
Public-domain text, read in full here on John Shaqi.
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