The Behavior of Crowds: A Psychological StudyMartin, Everett Dean
Science
The Behavior of Crowds: A Psychological Study
Martin, Everett Dean
Crowds
The next thing in importance is the speaker. Preferably he should be an
"old war horse," a victor in many battles, and this for a psychological
reason which we shall soon examine. Whoever he is, every speaker with
any skill knows just when this state of mind which we call "crowd"
begins to appear. My work has provided me with rather unusual
opportunities for observing this sort of thing. As a regular lecturer
and also as director of the forum which meets three nights a week in the
great hall of Cooper Union, I have found that the intellectual interest,
however intense, and the development of the crowd-spirit are accompanied
by wholly different mental processes. Let me add in passing that the
audiences which gather at Cooper Union are, on the whole, the most
alert, sophisticated, and reflective that I have ever known. I doubt if
in any large popular assembly in America general discussion is carried
on with such habitual seriousness. When on rare occasions the spirit of
the crowd begins to manifest itself--and one can always detect its
beginnings before the audience is consciously aware of it--I have
noticed that discussion instantly ceases and people begin merely to
repeat their creeds and hurl cant phrases at one another. All then is
changed, though subtly. There may be laughter as at first; but it is
different. Before, it was humorous and playful, now there is a note of
hostility in it. It is laughter _at_ some one or something. Even the
applause is changed. It is more frequent. It is more vigorous, and
instead of showing mere approval of some sentiment, it becomes a means
of showing the numerical strength of a group of believers of some sort.
It is as if those who applaud were unconsciously seeking to reveal to
themselves and others that there is a multitude on their side.
I have heard the most exciting and controversial subjects discussed, and
seen the discussion listened to with the intensest difference of
opinion, and all without the least crowd-phenomena--so long as the
speaker refrained from indulging in generalities or time-worn forms of
expression. So long as the matter discussed requires close and sustained
effort of attention, and the method of treatment is kept free from
anything which savors of ritual, even the favorite dogmas of popular
belief may be discussed, and though the interest be intense, it will
remain critical and the audience does not become a crowd. But let the
most trivial bit of bathos be expressed in rhythmical cadences and in
platitudinous terms, and the most intelligent audience will react as a
crowd. Crowd-making oratory is almost invariably platitudinous. In fact,
we think as a crowd only in platitudes, propaganda, ritual, dogma, and
symbol. Crowd-ideas are ready-made, they possess finality and
universality. They are fixed. They do not develop. They are ends in
themselves. Like the obsessions of the insane, there is a deadly
inevitability in the logic of them. They are "compulsions."
Public-domain text, read in full here on John Shaqi.
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