The Post Office of India and Its StoryClarke, Geoffrey
History
The Post Office of India and Its Story
Clarke, Geoffrey
Postal service -- India
In 1877 the Value-Payable or Cash on Delivery system was introduced,
and in 1878 the Post Office undertook the insurance of letters and
parcels. At first there was no limit to the amount for which an article
could be insured, until a claim for the contents of a parcel insured
for Rs.60,000 showed the enormous liabilities which the Department
might incur under this system. Accordingly, in 1890 the limit was fixed
at Rs.1000, but was raised in 1898 to Rs.2000, and the procedure was
greatly simplified. The insurance fee was originally fixed at one-half
per cent, which was subsequently reduced to a quarter, and in 1905 to
one-eighth per cent.
Previous to 1880 the money order work of the country was carried on by
the Government Treasuries, and the procedure was rather cumbersome; in
that year it was handed over to the Post Office, with the result that
in a few months the number of money orders issued and paid quadrupled.
The extent to which money order business has increased may be gauged
from the fact that the value of inland money orders in 1880-81 was
45 millions, and in 1917-18 it had increased to over 617 millions of
rupees.
In 1870 Government Savings Banks were first established in India in
connection with District Treasuries, and in 1882 permission was given
to open savings bank accounts at post offices, but the management
and control of the funds still remained with the Treasuries. In 1885
all savings banks at Treasuries were closed and the business was
transferred entirely to the Post Office. The general development of
this branch will be treated of in the chapter on Savings Banks, but,
as an example of the growth of business, the figures of 1882-83 and of
1913-14 are remarkable. In 1882-83 there were 39,121 depositors with
a balance of Rs.27,96,730; in 1913-14 there were 1,638,725 depositors
with a balance of Rs.23,16,75,467.
In 1883 combined post and telegraph offices were introduced, and it
is no exaggeration to say that these are solely responsible for
the extension of telegraph facilities to the smaller markets and
rural tracts of India. In 1884 the sale of British postal orders was
authorized, and the same year marks the introduction of Postal Life
Insurance, a measure at first confined to servants of the Department
but afterwards extended to all Government servants. In 1890, at the
request of the military authorities, the Post Office undertook the
payment of military pensioners in the Punjab.
In this way the Department has grown. From being a mere agency for the
carriage of correspondence and parcels in 1866, the Post Office has
now become the poor man's bank; it does an enormous value-payable and
money order business; it is an important insurance agency and pension
paymaster, and to such an extent have postage rates been reduced in
India that it would be hard to find a man who could not afford to
communicate by post with his friends.
Public-domain text, read in full here on John Shaqi.
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