Produced by Audrey Longhurst, Tom Roch and the Online Distributed Proofreading Team at https://www.pgdp.net THE PSYCHOLOGY OF MANAGEMENT THE MACMILLAN COMPANY NEW YORK * BOSTON * CHICAGO * DALLAS ATLANTA * SAN FRANCISCO MACMILLAN & CO., LIMITED LONDON * BOMBAY * CALCUTTA MELBOURNE THE MACMILLAN CO. OF CANADA, LTD. TORONTO THE PSYCHOLOGY OF MANAGEMENT _The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste_ BY L.M. GILBRETH, PH.D. New York THE MACMILLAN COMPANY 1921 1914, BY THE MACMILLAN COMPANY ---------- Set up and electrotyped. Published March, 1914 TO MY FATHER AND MOTHER ==================================================================== CONTENTS CHAPTER I PAGE DESCRIPTION AND GENERAL OUTLINE OF THE PSYCHOLOGY OF MANAGEMENT ............................................. 1 Definition of Psychology of Management--Importance of the Subject--Purpose of this Book--Definition of Management--The Three Types of Management--Possible Psychological Studies of Management--Plan of Psychological Study Here Used--Underlying Ideas or Divisions of Scientific Management--Outline of Method of Investigation--Conclusions to be Reached. CHAPTER II INDIVIDUALITY ............................................... 21 Definition of Individuality--Place of Individuality in Psychology--Individuality Under Traditional Management--Individuality Under Transitory Management--Individuality Under Scientific Management--Selection of Workers--Separating Output--Recording Output Separately--Individual Tasks--Individual Instruction Cards--Individual Teaching--Individual Incentives--Individual Welfare--Summary: (a) Effect of Individuality upon Work; (b) Effect of Individuality upon Worker. CHAPTER III FUNCTIONALIZATION ........................................... 52