The Psychology of SalesmanshipAtkinson, William Walker
Science
The Psychology of Salesmanship
Atkinson, William Walker
Selling -- Psychological aspects
An old writer has well said: "All of us emit a sphere, aura, or halo,
impregnated with the very essence of ourselves, sensitives know it, so
do our dogs and other pets; so does a hungry lion or tiger; aye, even
flies, snakes and insects, as we know to our cost. Some of us are
magnetic--others not. Some of us are warm, attractive, love-inspiring
and friendship-making, while others are cold, intellectual, thoughtful,
reasoning, but not magnetic. Let a learned man of the latter type
address an audience and it will soon tire of his intellectual discourse,
and will manifest symptoms of drowsiness. He talks at them, but not into
them--he makes them think, not feel, which is most tiresome to the
majority of persons, and few speakers succeed who attempt to merely make
people think--they want to be made to feel. People will pay liberally to
be made to feel or laugh, while they will begrudge a dime for
instruction or talk that will make them think. Pitted against a learned
man of the type mentioned above, let there be a half-educated, but very
loving, ripe and mellow man, with but nine-tenths of the logic and
erudition of the first man, yet such a man carries along his crowd with
perfect ease, and everybody is wide-awake, treasuring up every good
thing that falls from his lips. The reasons are palpable and plain. It
is heart against head; soul against logic; and soul is bound to win
every time." And as Newman says: "Deductions have no power of
persuasion. The heart is commonly reached, not through the reason, but
through the imagination, by means of direct impressions, by the
testimony of facts and events, by history, by description. Persons
influence us, looks subdue us, deeds inflame us." Enthusiasm imparts
that peculiar quality that we call "_life_," which constitutes such an
important part in the personality of a salesman. Remember we have
analyzed enthusiasm as _inspired earnestness_--think over this analysis,
and grasp its inner meaning. The very word "ENTHUSIASM" is
inspiring--visualize it and let it incite you to its expression when you
feel "dead." The very thought of it is a stimulant!
VIII. _Determination._ The Salesman needs the quality of dogged
determination, persistence, and "stick-to-itiveness." This bulldog
quality must be developed. The "I Can and I Will" spirit must be
cultivated. Determination is composed of several constituent faculties.
First comes Combativeness or the quality of "tackling" obstacles. This
is a marked quality in all strong characters. It manifests as courage,
boldness, resistance, opposition, and disposition to combat opposition
rather than to yield to it.
Public-domain text, read in full here on John Shaqi.
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