In that day there were no elevators nor for a considerable time
thereafter. All the store's selling was at first, and for a long time
thereafter, confined to its basement and to its main-floor. Gradually it
began to encroach upon small portions of the second story. This afforded
fairly generous selling space; for it must be remembered that the
establishment not only filled the entire east side of Sixth Avenue from
Thirteenth Street to Fourteenth Street but extended back upon each of
them for more than one hundred and fifty feet. Moreover it was beginning
slowly to acquire disconnected buildings in the surrounding territory;
generally for the purpose of manufacturing certain lines of
merchandise--a practice which it has almost entirely discontinued in
these later years. Then it still made certain things that it wished
fashioned along the lines which its clientele still demanded. And even
some of the upper floors of the older buildings that formed the main
store group were partly given over to the making of clothing; of
underwear; and men's shirts and collars in particular.
It was after 1882, according to the memory of Mr. James E. Murphy, a
salesman in the black silk department, who came to the store in that
memorable year, that the first elevator was installed in the store. Up
to that time, as we have just seen, there had been no necessity
whatsoever for such a machine. But the steadily growing business of the
store--there really seemed to be no way of holding Macy's back--made it
necessary to use upper floors of the original building for retailing and
more and more to crowd the manufacturing and other departments into
outside structures.
So Macy's progressed. It kept its selling methods as well as its stock,
not only abreast of the times, but a little ahead of them. Miss Fallon,
who was in the shoe department of those days of the 'eighties, recalls
that up to that time the shoes had been kept in large chiffoniers--the
sizes "2½" to "3½" in one drawer, "4" to "5" in the next, and so on.
This meant that if a clerk was looking for a certain specified
width--say "D" or "Double A"--she must rummage through the entire drawer
until she came to a pair which had the required size neatly marked upon
its lining. The mating of the shoes was accomplished by boring small awl
holes in their backs and tying them neatly together. There was no repair
shop in the shoe department of that day--merely an aged shoemaker who
lived in a basement across Thirteenth Street and to whom shoes for
repair were despatched almost as rapidly as they came into the store.
Public-domain text, read in full here on John Shaqi.
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